May 5, 2014 — The FBI's Internet Crime Complaint Center (IC3) is aware of multiple scams targeting universities, university employees, and students across the nation. The scams range from Internet fraud to intrusions. The following are common scenarios:
● Spear phishing e-mails are being sent to university employees that appear to be from their employer. The e-mail contains a link and claims some type of issue has risen requiring them to enter their log-in credentials. Once employees provide their user name and password, the perpetrator accesses the university's computer system to redirect the employees' payroll allocation to another bank account. The university employees' payroll allocations are being deposited into students' accounts. These students were hired through online advertisements for work-at-home jobs, and provided their bank account information to the perpetrators to receive payment for the work they performed.
● Scammers are posting online advertisements soliciting college students for administrative positions in which they would receive checks via the mail or e-mail. Students are directed to deposit the checks into their accounts, and then print checks and/or wire money to an individual. Students are never asked to provide their bank account information to the perpetrators.
● Perpetrators are compromising students' credential resulting in the rerouting of their reimbursement money to other bank accounts. The reimbursement money is from student loans and used to pay tuition, books, and living expenses.
● Perpetrators are obtaining professors' Personally Identifiable Information (PII) and using it to file fraudulent income tax returns.
● Some universities have been victims of intrusions, resulting in the perpetrators being able to access university databases containing information on their employees and students.
If you have been a victim of one of these scams or any other Internet related scam, we encourage you to file a complaint with the IC3 at www.ic3.gov and notify campus police at (413) 552-2400.
December 20, 2013 — Emergency Communications Tested, Upgraded: The Information Technology Department began testing emergency communications systems and made improvements. We implemented a series of tests, and sent out public address via telephone, text messing, home phones, and computer alerts.
The telephone system has been upgraded to ring, broadcast and flash visual alerts in all rooms. Hallway telephones are in the process of being replaced to provide the same capacity. We are giving special attention to an alert system that will include those with hearing and sight disabilities. Holyoke Campus Police: The Holyoke Community College Police Department (HCCPD) has taken steps to further enhance your safety. Recently, members of outside federal agencies have met with the campus police to reevaluate, and wherever possible, improve our safety programs. The HCCPD are also enrolled in regional training programs to maintain the highest of standards towards all security and safety concerns.
The current trends of campus violence in America have brought about grave concerns for colleges across the nation. In an effort to better prepare, the Holyoke Campus Police are currently in the process of becoming armed. HCCPD officers will soon undergo extensive firearms training in line with that of the State Police and local municipal officers. Updates on this matter will be forthcoming as needed. Actions Steps Outlined: Enhancing campus security and preparing for emergency events requires work from many departments throughout the college. In order to continue moving from planning to implementation, an Action Plan listing 46 specific tasks was circulated to responsible staff members of this college. The Action Plan incorporates general categories including continuity of operations, disability assistance, emergency communications and evacuation issues. In addition, we are looking at our shelter in place, incident management and active shooter response plans. These steps are constantly being reviewed with your safety in mind.
Lastly, Holyoke Community College key staff members, in conjunction with HCCPD, will soon meet with a professional management firm that specializes in advance security procedures. The purpose of this meeting will be to re-evaluate our current incident management system. Our goal is to continue reassessing and implementing only the best concepts and procedures for your safety.
• Familiarize yourself with emergency phone and call box locations. Note that Emergency Guides, which give guidance on how to respond to emergency situations, are located near emergency phones, in classrooms, and in offices throughout campus.
• Securely lock bicycles to the bicycle racks provided around campus.
• Park in assigned parking lots.
• Lock your vehicle and lock valuables in the trunk.
• Report any suspicious-looking activity to the Campus Police immediately.
• Obey the 20 m.p.h. posted speed limit. Campus grounds are frequented by walkers and joggers.
Although the campus is well-lighted, any student or staff member may request an escort when returning to a vehicle after dark. Dial extension 0 from a campus phone or ask the switchboard operator in the main lobby of Frost Building for assistance.