The Supervisory Core Training Program will assist Administrators/ Supervisors at Holyoke Community College to obtain knowledge and/or information about the different aspects that impact every day supervision. Most of the information and advice provided in this training program is applicable to the supervision of employees in all categories. This ongoing training program is intended to serve as a complement to collective bargaining agreements and to the HCC handbook for full-time employees. This supervisory training will consist of the following professionally developed courses:
Family Medical Leave Act (FMLA) - Will assist administrators to identify the purpose and benefits of FMLA, understand key provisions of the law, assist employees in handling leaves appropriately.
Fair Labor Standards Act (FLSA) - Comply with the basic requirements of FLSA, including minimum wage, overtime, and equal pay; determine whether an employee is exempt or nonexempt; apply FLSA requirements to part-time workers and independent contractors; and identify and observe child labor restrictions.
Americans with Disability Act (ADA) - Identify the purpose of the ADA, define "disability" correctly, make reasonable accommodations, handle job interviews and post-offer discussions properly, deal appropriately with leaves of absence and reinstatement, and avoid discrimination based on disability.
Diversity - Identify diversity, understand the challenges and opportunities of workplace diversity, avoid legal problems, and follow company policy.
Sexual Harassment - Understand legal and policy requirements, recognize what constitutes illegal sexual harassment, handle complaints effectively, participate in investigation, take appropriate corrective action, and promote a comfortable, productive working environment.
Workplace Harassment - Understand the nature of harassment in the workplace, how you can help prevent it, and what to do if, despite our best efforts, it occurs in our organization.
Blood borne Pathogens - Identify bloodborne pathogens, or BBP's, that might be present in the workplace; understand how certain diseases are transmitted through blood; determine your risk of exposure to bloodborne pathogens in the workplace; protect yourself from exposure through prevention and by following certain procedures if you are exposed; respond appropriately if you are exposed, and understand your right to medical evaluations.
Workplace Safety - Understand why safety is such an important workplace issue, identify the requirements of OSHA and the law, know what our safety policy requires, and take an active role in promoting workplace safety and health.
Disaster Planning - Recognize the types of workplace disasters you may face, understand the requirements of our emergency response plan, satisfy employee training requirements, and carry out emergency response duties effectively.
Hazard Communication - Knowing about the possible dangers of the hazardous chemicals you use in your job and how to protect yourself against those hazards. The main objective of this session is to tell you about the hazards of materials in the workplace, and how to find the information you need to protect yourself and work safely.
Workplace Ethics - Ability to appreciate the importance of ethical conduct on the job, understand the requirements of the law and company policy, identify ethical problems in the workplace, make ethical decisions, recognize and carry out ethical responsibilities.
Employment Law - Provide basic guidelines for compliance with important federal employment laws. Recognize that your job is directly affected by a variety of important employment laws, identify the requirements of these laws, use your knowledge to assist in compliance, and interact fairly and correctly with employees.
Teambuilding - Techniques for building more effective work teams. Recognize the value of team efforts, identify the characteristics of an effective team, build commitment and cooperation among team members, and use teams effectively to achieve goals.
Workers Compensation - Recognize the purpose and benefits of workers' compensation, complete reports and help workers file claims, maintain contact with employees on leave and ease their return to work, and help prevent workplace accidents and keep worker's comp costs down.
Violence in the Workplace - Identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats.
National Labor Relations Act (NLRA) and Unions - Identify the basic provisions and prohibitions of NLRA, distinguish the rights of employers and employees under the Act, recognize the influence of unions in the workplace, and understand how NLRA and union contracts may affect your relations with employees.
Attendance Management - Recognize the serious problems created by absenteeism and lateness, identify causes of attendance problems, understand the requirements of our attendance policy, control absenteeism and lateness in your department, and encourage punctuality and good attendance.
Progressive Discipline - Apply progressive discipline steps fairly and consistently, identify laws and policy requirements affecting discipline, conduct effective disciplinary meetings, and document disciplinary action properly.
Performance Appraisals - Identify the importance and benefits of performance appraisals, assess and prepare necessary documentation, set motivational performance goals, plan for effective appraisal interviews, conduct fair and beneficial appraisals, and avoid discrimination charges.
Effective Communication - Understand the benefits of effective workplace communication, recognize obstacles to effective communication, enhance your communication skills, and communicate more effectively on the job.
Leadership Skills - Identify the qualities of effective leaders, understand different leadership styles, build credibility and trust, use leadership techniques to ensure success, lead teams effectively, and lead employees skillfully in challenging times of change.
Time Management Skills - Identify and eliminate your time wasters; plan and prioritize effectively; define goals and make time-wise decisions; capitalize on prime and commuting time; avoid procrastination; and handle communications, interruptions, and emergencies effectively.
Motivating Employees - Recognize that motivators vary from person to person, find out what motivates your employees, use an effective arsenal of motivational techniques to help workers achieve peak performance, and encourage employees to reach their highest potential.
Coaching for Superior Employee Performance - Recognize the benefits of coaching, identify the role of the coach, understand the techniques involved in successful coaching, and use coaching effectively to improve employee performance and help employees grow and develop.
Human Resources recommend all new Non-Unit Professional hires with supervisory responsibilities are required to take/pass all the core training requirements within the first/second year of employment. Human Resources will meet with supervisor/employee to develop an Individual Professional Development Plan based on individual/professional needs.