Spam alert!

Why messages are marked as Spam

Gmail has an automated system that helps detect spam by identifying viruses and suspicious messages, finding patterns across messages, and learning from what Gmail users like you commonly mark as spam.

If you click your Spam label and open one of the messages, you'll see a message at the top with a brief explanation about why that particular message was placed in Spam. Use this information to protect yourself from potentially dangerous or fraudulent messages and to better understand why a message was or wasn't marked as spam.
For a full explanation of different types of Spam messages, look at this article from Google.

Reporting Spam
If you are receiving spam:

  1. Select the message you'd like to report.
  2. Click the spam button Report spam icon in the toolbar above your message list.
    (If you have the message open, you can also report it as spam by using the same button.)

Examples of Spam messages

Things to note in this message:
1. There is no address in the "To:" field; 2. IT always signs our messages with "ITD" and would include the HCC helpdesk email and phone number; 3. ITD would never ask you for any information by email; 3. It is highly unlikely that you will ever run out of storage space for your email :)

Spam message

Spam Message

Things to note in these messages:
1. IRS will never ask for your personal information by email; 2.  It says its from but the email address is a HCC email; 3. The subject line in image 2 has a misspelled word

IRS Spam message

IRS Spam message

August 2015 - These have been circulating around lately!  Thes are not legit, please delete!

Spam message


Spam Message
Spam message


Holyoke Community College
303 Homestead Ave. Holyoke, MA 01040
(413) 538-7000