NSO is mandatory for all new students to HCC and transfer students. Adult family members and other support networks are welcome to attend special programming. HCC is unable to provide childcare. As a result, please make childcare arrangements for the duration of the NSO programming. Please refer to the NSO Agenda for a detailed breakdown of each session.
Plan on participating in your mandatory NSO program for the length of the session you are assigned to on the HCC campus. Please refer to the Orientation Schedule to find the day assigned to your major. For further details on the length of the session, refer to the NSO Agenda.
NSO dates and times differ based on your major. Please refer to the Orientation Schedule to find out when your Orientation will be. Also check your HCC email for invitations and reminder notices.
To find your major, go online to "My HCC" and access My Online Services. There you will find this information under Student Program & Advisor. If you do not have an assigned advisor, after checking your My Online Services, you can receive advising through the Advising Center (FR 273). You can also contact: Academic Affairs (Frost 315) at 413-552-2770.
Due to the fact that sessions are arranged by major, we do not require students to register in advance. However, students will check-in a half hour before the session begins
for each orientation session, which is how participation will be tracked.
We encourage all students attend their assigned session, as you will be meeting with faculty from your direct major. However, we understand conflicts may arise. If you are unable to attend your assigned session, please call the Student Affairs office to make arrangements at 413-552-2100. Please refer to Orientation Schedules for the dates and times by major.
We welcome students who are non-matriculated to attend New Student Orientation, but it's not required.
Please arrange your schedule to allow complete participation in the entire program. If a student leaves early, their attendance will not be considered complete. Please call the Student Affairs office to make arrangements at 413-552-2100.
Check-In and the initial welcome will take place on campus in the Fine & Performing Arts Building - Leslie Phillips Theater (building is located in the center of the campus between Donahue Building and Kittredge Building). After the welcome and a general presentation of the college, academic sessions will take place throughout the campus. If you require special accommodations contact the Office for Students with Disabilities and Deaf Services number at (413) 552-2582.
You can go online to "MyHCC" and access My Online Services to print out a temporary parking pass. If you are unable to do so, park in student lots (A, B, C, D, M, N, O, P, Q R, and S) and make sure to get your parking pass at the NSO.
Dining services will not be open for individuals to purchase food and beverages. However, the Forum Cate will have beverages and pastries for sale. We recommend that you eat prior to your arrival to the campus.
Dining services will be available at the Forum Café during the NSO. You can purchase Cougar Cash, which works just like cash at any dining location on campus. This allows you the convenience of not having to carry cash, or having to incur any credit card fees when you make a purchase. You will need an HCC ID to purchase Cougar Cash.
For more information, go to HCC Cougar Cash.
PVTA starts the regular HCC transportation schedule from the beginning of New Student Orientation each semester and ends the last date of each semester. PVTA provides the schedules for bus lines Red 41, Purple 11, and Blue 23.
For more information, go to PVTA schedules
Family Educational Rights & Privacy Act (FERPA) helps protect the privacy of student education rights. Holyoke Community College considers all students to be independent as defined in Section 152 of the Internal Revenue Code. The College will not disclose non-directory information of any student except where the Family Educational Rights and Privacy Act requires or allows disclosure without consent. Students can request that their information be released to a third party (parents, state agency, etc.) by completing the Student Information Release form. Forms will be available at NSO.
Students must sign the forms in front of a staff member of the Welcome Center, Student Records, Financial Aid Office, or Student Affairs; otherwise the signature will have to be notarized. A notary is available for free in the President's Office.
More info can be found at Student Records.