Refund Policy

You must have your receipt in order to receive a refund.

Do not write in your books before you have been to class and are sure that you will remain in the course. A marked book or a carelessly handled book is a used book and will be refunded at a USED price. This includes any diskettes, CD's, access codes, etc.

Book refunds will be given as follows:

Fall and Spring Semesters:

  • For classes which do not run the entire fall or spring semester, textbooks are returnable through the second day of that session

Summer Session I and II

  • Returnable through the first Friday of that session

For Intersession classes which are three weeks long:

  • Returnable through the third day of that class
  • Two-week classes have through the second day of that class
  • One-week classes have through the first day of that class

For all other merchandise, refunds will be granted with receipt within ten (10) working days from date of purchase. All merchandise should be in the same condition as when purchased, including all tags and packaging.

Refunds will be handled by manner of purchase:

  • Financial aid = credit back to financial aid account
  • Paying by cash = cash refund
  • Paying by credit/debit card = credit card refund
  • Paying by check = check refund (check purchases receive a check refund in 3-4 weeks from student accounts provided your college account is clear)

Reminder: Cash register receipts are required for all textbook returns.


Holyoke Community College
303 Homestead Ave. Holyoke, MA 01040