How Do I Ask A Librarian?

• In person or by phone. For personalized assistance with research or class assignments, visit or phone the reference desk. The phone number is (413) 552-2424. There is a reference librarian available while the library is open. Please check the hours page for hours including library closings and holiday hours.

• Over the internet any time (24 hours a day, 7 days a week). Questions can be asked and answered over the internet any time of day through MassAnswers. This service lets you ask questions and get answers, in real time, from reference staff from Massachusetts and the across the country.

To contact other library departments consult the Library Staff Directory