Library FAQ

Welcome to our community of library users. Here are the answers to questions many new users have. Please contact the Circulation Department (413-552-2372) for further information.

"Must I be an HCC student to use this library?"

No. The library is open to all who agree to abide by the policies and procedures of the library. However, you must present your library card to check out or renew any material.

"How can I get a library card?"

HCC Students:

Bring your validated student I.D. card to the Circulation Desk. You will be asked a few short questions about your mailing address, phone number, social security number, and enrollment status. The desk attendant will attach a coded sticker to the back of your ID card. This card will then become your library card. You must present it each time you borrow or renew library material. Student ID Cards are obtained in the Frost Building, Room 271 (phone: 413-552-2055 for more information). Day students can obtain validation stickers at the Student Account Services office in the Frost Building, Room 221 (phone: 413-552-2101). Evening students can obtain validation stickers at the Continuing Education office in the Frost Building, Room 223 (phone: 413-552-2950).

Non - HCC Students:

If you are enrolled at another school or college, bring your validated student ID card from that college and your social security number. Pre-secondary school students will need a note from your school librarian or parent and your social security number. You will be issued a card which you must present each time you borrow or renew library material. There is a $3.00 fee for replacing a lost card.

Residents:

Bring a current form of identification with an address, such as a driver's license with you when you apply for a card. You will be issued a card which you must present each time you borrow or renew library material. There is a $3.00 fee for replacing a lost card

"What is the loan period for library material?"

Books, compact discs, and audio tapes generally circulate for three weeks and are renewable. Video tapes circulate overnight with a two tapes limit per patron. Specific loan information is available at the Circulation Desk.

"Can I renew library books and tapes?"

Yes, but you must bring the material and your library card into the library. No renewals are accepted over the telephone.

"What happens if I have overdue books?"

You may not borrow any additional library material until an overdue account is satisfied. Fees for overdue material accumulate $.20/day for books and $1.00/day for video tapes with a $5.00 limit.. Failure to settle outstanding library obligations may result in the Registrar's Office withholding grades and transcript services. If you are enrolled at another school or college, that institution will be notified, too.

"Does the library provide photocopy machines?"

Yes, there are four photocopy machines which operate by either coin or copy cards. In addition, there are two microfiche copiers and two microfilm copiers. They are available for use during regular library hours.