Billing and Refund

2014-2015 CATALOG

e-Billing has arrived! To view your bill, login to MyHCC and choose My Online Services. Once logged in, select Student Services and follow the eBill Statement/Payments/Payment Plan link. Bills will not be mailed. Billing reminders and other important messages will be sent to your HCC email address, also accessible via MyHCC. Questions? Contact us at studentaccounts@hcc.edu.

Spring 2015 eBilling Dates
If you register:Your bill will be due:
10/29/14 - 11/21/1412/10/14
11/22/14 - 12/17/141/5/15
12/18/14 - 1/5/151/13/15

Once you have registered for your classes, the Bursar's Office (Student Account Services, located in Frost 201) will upload an e-Bill Statement, listing charges (such as tuition and fees), and credits (such as financial aid or other payments).

Your bill must be paid in full, or you must arrange a payment plan with the College, by the payment due date indicated on your bill.   Registration will be cancelled (and course schedule dropped) for students not paid by the due date.  Exceptions will be made for students on the Payment Plan and those with complete financial aid packages.  Enrollment in the Payment Plan is online through My Online Services, accessible via MyHCC.

Incomplete paperwork can delay payment to your account, so be sure that your financial aid application, veteran or other tuition waivers, and/or online payment plan have been completed.

If you are receiving financial aid or other type of tuition assistance/payment, the College must provide students with a copy of their billing statement. The email notice and the online Bill Statement will show a negative amount due (e.g. Amount Due -$100.00) when your anticipated aid exceeds tuition and fees.  Financial aid surplus will be converted into a book advance to purchase book and supplies.  Any remaining surplus of financial aid, tuition assistance or overpayment will be refunded to the student by the College for financial aid within 14 days upon receipt and within 7 days upon request by student for other overpayments.

If, before classes start, you make a schedule change that affects the amount you owe, the due date for your first payment remains the date indicated on your original bill. Although the College will adjust the amount owed, no new bill will be issued. You will still need to make payment or arrange a payment plan by your originally scheduled payment due date.

Withdrawal

If, after registering, you decide not to attend HCC, immediately notify the Student Records Office to have your classes and bill canceled. This can be done by calling the Total Withdrawal Hotline at (413) 552-2025, or by completing and submitting a withdrawal form at the Student Records Office (FR221). Please be aware that non-payment of your bill does not constitute withdrawal from the College.

Hours

Change in hours: To expedite the process of getting money out to students, we are once again closing the Financial Aid and Student Accounts service counters on Fridays from February 6 through March 6 to devote all of our time to financial aid processing and student account audit/refunds.  Even though the service counters will be closed, students can still drop off documents in the drop off box located in the lobby of Frost 201. Please note: the Student Accounts service counter will be open on Friday, February 13th, in conjunction with the HCC Monthly Payment Plan due date.

Monday8:30 am - 6:00 pm
Tuesday8:30 am - 6:00 pm
Wednesday  8:30 am - 6:00 pm
Thursday8:30 am - 6:00 pm
FridayCLOSED

 

 

 


Contact us at (413) 552-2101 or studentaccounts@hcc.edu

 

Holyoke Community College
303 Homestead Ave. Holyoke, MA 01040
(413) 538-7000