Courses & Programs

Computer User Support

Joseph Lavoie

Faculty, Computer Information Systems

Business and Technology

Kittredge Center 507

413.552.2613 (Tel)


What will you learn?

This two-year degree program prepares students to enter the field of Computer User Support in an entry level position and to take Industry Certification Exams such as A+.

PROGRAM OUTCOMES

Upon graduating from this program, students will be able to:

  • Work on the technical aspects of maintaining, troubleshooting and repairing computer and network systems.
  • Begin an entry level career as a network manager, "help desk" technician, microcomputer technician or information support personnel.
  • Build the technical, managerial, and inter-personal skills to succeed in avariety of business and Information Technology settings.

What will you do?

Transfer to a four-year college or university, or go right into the workforce! Job and career options include:

  • Support Technician
  • Network Administrator
  • Systems Maintenance
  • Network Security Analyst

Explore your options at HCC's Advising, Career and Transfer Center, or at What Can I Do With This Major?

60-62 total credits

20 credits General Education Requirements + 30-32 credits Program Requirements

Depending on course selection, 50% of this program can be completed online.


Program Requirements

30-32 CREDITS

SEC 261 is no longer being offered, you may take the following to fulfil the requirement: BUS 220, CSI 252 or SSN 120.


10 CREDITS


Select two from the following, sufficient to complete the 60 credit graduation requirement.

ACC 111  |  Principles of Accounting I
Credits: 4
Prerequisite: Eligibility for MTH 085.

HUM XX3  |  Humanities Elective
Credits: 3

HUM XX3  |  Humanities Elective
Credits: 3

SOC XX1  | Social Science Elective*
Credits: 3

*Select from the following courses: ANT 101, ANT 103, ANT 110, ANT 114, ANT 120, ANT 130, ANT 150, ANT 250, CRJ 110, CRJ 117, CRJ 208, CRJ 209, CRJ 210, CRJ 217, ECN 100, ECN 101, ECN 102, ECN 120, ECN150, ECN 250, GEO 110, GRT 110, GRT 120, HON 206, HSV 205, HSV 208, HSV 210, HSV 212, HSV 226, LAW 215, POL 101, POL 110, POL 120, POL 125, POL 140, POL 150, POL 230, PSY 110, PSY 203, PSY 210, PSY 215, PSY 216, PSY 217, PSY 218, PSY 220, PSY 222, PSY 224, PSY 225, PSY 230, PSY 233, PSY 242, PSY 250, PSY 260, PSY 265, PSY 270, SOC 110, SOC 130, SOC 204, SOC 208, SOC 210, SOC 213, SOC 214, SOC 215, SOC 220, SOC 240, SOC250, SSN 120, SSN 230, WST 100, WST 215, WST 217.


SEC 261 is no longer being offered, you may take the following to fulfill the requirement:  BUS 220, CSI 252 or SSN 120.