Courses & Programs

Human Services

Students will have an opportunity to acquire a solid academic preparation in human services that will allow them to enter the work force the work force upon completion, or transfer into a baccalaureate program.

Donna Rowe

Faculty, Human Services

Social Sciences

Donahue 265

413.552.2029 (Tel)


What will you learn?

The Human Services Program provides the academic work and field experience for successful careers in human services, as well as a strong foundation for transfer to four-year colleges and universities for programs in social work, psychology, counseling, human services, or other related majors. The program combines course work in the social sciences, primarily psychology and sociology, with human services courses. Students gain knowledge of the field and develop professional skills such as communication, observation, listening, report writing, behavior modification and human relations. Students are encouraged to build upon their unique abilities to work collaboratively with individuals, families, and agencies. The program fosters the development of the skills necessary for practitioners in human services through active learning strategies, clinical field placements, community research projects, and case studies. Students have the opportunity to explore career options working with children, elders, people with physical and mental disabilities, minority and refugee populations, homeless individuals and families, and other groups in need. The Bureau of Labor Statistics reports that human service careers are among the fastest growing occupations in the United States. 

What will you do?

Continue your education at a four-year college or university, or enter the workforce!  Upon graduation, students are qualified for entry level positions such as residential case manager, outreach worker, gerontology assistant, crisis intervention worker, family advocate, job developer, and community organizer.

Learn more at What Can I Do With This Major?

63-65 total credits

35-36 credits General Education Requirements + 16 credits Program Requirements

Depending on course selection, 80% of this program can be completed online.


General Education Requirements

35-36 CREDITS
This course is the first half of the college composition sequence and focuses on close reading, critical thinking, beginning research skills, and the writing process. Students will read, analyze, and cite a range of nonfiction texts. Students will produce several formal essays totaling approximately 3000 words. Prerequisite: Appropriate scores on English placement tests or C- or higher in ENG 095.
This course is the second half of the first-year composition sequence and focuses on close reading, critical thinking, academic writing, research, and the writing process. Students will locate and evaluate both primary and secondary sources, and will gain skill in summarizing and synthesizing source material while employing MLA documentation. Texts will include a range of nonfiction (articles, essays, scholarly sources) and literary works. Students will produce at least 3000 words of formal written work, including a documented essay of at least 1250 words. Prerequisite: ENG 101 with a grade of C-or higher.
Introduction to the study and principles of behavior. Topics include general principles of scientific investigation; physiological bases of behavior including sensation, perception, learning, emotion, and motivation; development; individual differences; attitudes; and group dynamics. Prerequisite: Eligibility for ENG 101.
A study of human development with emphasis on the broad physical, maturational, and behavioral changes occurring throughout the life span and the factors and conditions that influence these changes. Prerequisite: PSY 110
A scientific examination of human social phenomena. Major topics include interaction, statuses and roles, groups, social institutions, culture, socialization, social control, conforming and deviant behavior, collective behavior, social inequality, demography, social change, urbanism, industrialism and globalization.Prerequisite: Eligibility for ENG 101
A general introduction to the human body stressing health vs. disease. In addition to an overview of the structure and function of various cells, tissues, organs, and organ systems, many social and ethical issues will be addressed. Each organ system will be examined with an emphasis on the integration of all of the systems. Laboratory exercises supplement the lecture, offering a hands-on approach and some experimentation. The lab includes dissection of (or observation of) preserved animal specimens. NOTE: This course does not satisfy the requirement of programs requiring a full year of anatomy and physiology.
Laboratory Science [E] ElectivesAST 110, AST 140, BIO 101, BIO 102, BIO 106, BIO 107, BIO 108, BIO 110, BIO 111, BIO 114, BIO 120, BIO 130, BIO 215, BIO 217, BIO 218, BIO 222, BIO 223, BIO 229, BIO 230, BIO 243, CHM 101, CHM 102, CHM 113, CHM 114, CHM 121, CHM 124, CHM 221, CHM 222, CHM 224, EGR 110, EGR 111, ESC 111, ESC 115, ESC 120, ESC 130, ENV 120, ENV 124, ENV 137, ENV 138, ENV 140, ENV 253, FRS 100, FRS 101, FRS 110, FRS 201, PHS 101, PHS 102, PHS 111, PHS 112, PHS 201, SEM 110, SEM 111, SEM 116, SEM 130, SUS 101, SUS 102, SUS 103, SUS 116, SUS 216
Humanities [C] Electives ART 101, ART 110, ART 121, ART 122, ART 123, ART 124, ART 131, ART 132, ART 140, ART 141, ART 276 (formerly 142), ART 145, ART 147, ART 148, ART 150, ART 151, ART 222, ART 272 (formerly 156), ART 231, ART 232, ART 235, ART 241, ART 242, ART 250, ART 253, ART 254, ART 255, ART 261, ART 262, ART 273, ART 274, ART 275, ASL 201, ASL 202, ASL 291, ASL 292, COM 121, COM 131, COM 150, COM 205, COM 214, COM 235, EMS 111, EMS 112, EMS 118, EMS 124, EMS 125, EMS 225, DFS 101, DFS 104, DFS 108 (formerly 106), DFS 205, ENG 201, ENG 202, ENG 203, ENG 211, ENG 212, ENG 214, ENG 215, ENG 216, ENG 217, ENG 218, ENG 223, ENG 224, ENG 226, ENG 227, ENG 230, ENG 231, ENG 232, ENG 235, ENG 237, ENG 245, ENG 250, FRH 201, FRH 202, FRH 205, FRH 206, GER 205, HIS 101, HIS 102, HIS 103, HIS 104, HIS 105, HIS 107, HIS 109, HIS 108, HIS 111, HIS 112, HIS 121, HIS 130, HIS 150, HIS 162, HIS 220, HIS 225, HIS 250, HIS 260, HON 206, HUM 206, MUS 100, MUS 105, MUS 106, MUS 107, MUS 110, MUS 126, MUS 140, MUS 150, MUS 208, MUS 209, MUS 250, MUS 259, MUS 260, PHI 100, PHI 101, PHI 103, PHI 110, PHI 120, PHI 130, PHI 140, PHI 230, SPA 201, SPA 202, SPA 203, SPA 204, SPA 205, SPA 206, SPA 110, SPA 210, SPA 211, SPA 212, SPA 214, THE 100, THE 110, THE 124, THE 125, THE 212, THE 213, THE 227, THE 235, THE 237
Humanities [C] Electives ART 101, ART 110, ART 121, ART 122, ART 123, ART 124, ART 131, ART 132, ART 140, ART 141, ART 276 (formerly 142), ART 145, ART 147, ART 148, ART 150, ART 151, ART 222, ART 272 (formerly 156), ART 231, ART 232, ART 235, ART 241, ART 242, ART 250, ART 253, ART 254, ART 255, ART 261, ART 262, ART 273, ART 274, ART 275, ASL 201, ASL 202, ASL 291, ASL 292, COM 121, COM 131, COM 150, COM 205, COM 214, COM 235, EMS 111, EMS 112, EMS 118, EMS 124, EMS 125, EMS 225, DFS 101, DFS 104, DFS 108 (formerly 106), DFS 205, ENG 201, ENG 202, ENG 203, ENG 211, ENG 212, ENG 214, ENG 215, ENG 216, ENG 217, ENG 218, ENG 223, ENG 224, ENG 226, ENG 227, ENG 230, ENG 231, ENG 232, ENG 235, ENG 237, ENG 245, ENG 250, FRH 201, FRH 202, FRH 205, FRH 206, GER 205, HIS 101, HIS 102, HIS 103, HIS 104, HIS 105, HIS 107, HIS 109, HIS 108, HIS 111, HIS 112, HIS 121, HIS 130, HIS 150, HIS 162, HIS 220, HIS 225, HIS 250, HIS 260, HON 206, HUM 206, MUS 100, MUS 105, MUS 106, MUS 107, MUS 110, MUS 126, MUS 140, MUS 150, MUS 208, MUS 209, MUS 250, MUS 259, MUS 260, PHI 100, PHI 101, PHI 103, PHI 110, PHI 120, PHI 130, PHI 140, PHI 230, SPA 201, SPA 202, SPA 203, SPA 204, SPA 205, SPA 206, SPA 110, SPA 210, SPA 211, SPA 212, SPA 214, THE 100, THE 110, THE 124, THE 125, THE 212, THE 213, THE 227, THE 235, THE 237
Humanities [C] Electives ART 101, ART 110, ART 121, ART 122, ART 123, ART 124, ART 131, ART 132, ART 140, ART 141, ART 276 (formerly 142), ART 145, ART 147, ART 148, ART 150, ART 151, ART 222, ART 272 (formerly 156), ART 231, ART 232, ART 235, ART 241, ART 242, ART 250, ART 253, ART 254, ART 255, ART 261, ART 262, ART 273, ART 274, ART 275, ASL 201, ASL 202, ASL 291, ASL 292, COM 121, COM 131, COM 150, COM 205, COM 214, COM 235, EMS 111, EMS 112, EMS 118, EMS 124, EMS 125, EMS 225, DFS 101, DFS 104, DFS 108 (formerly 106), DFS 205, ENG 201, ENG 202, ENG 203, ENG 211, ENG 212, ENG 214, ENG 215, ENG 216, ENG 217, ENG 218, ENG 223, ENG 224, ENG 226, ENG 227, ENG 230, ENG 231, ENG 232, ENG 235, ENG 237, ENG 245, ENG 250, FRH 201, FRH 202, FRH 205, FRH 206, GER 205, HIS 101, HIS 102, HIS 103, HIS 104, HIS 105, HIS 107, HIS 109, HIS 108, HIS 111, HIS 112, HIS 121, HIS 130, HIS 150, HIS 162, HIS 220, HIS 225, HIS 250, HIS 260, HON 206, HUM 206, MUS 100, MUS 105, MUS 106, MUS 107, MUS 110, MUS 126, MUS 140, MUS 150, MUS 208, MUS 209, MUS 250, MUS 259, MUS 260, PHI 100, PHI 101, PHI 103, PHI 110, PHI 120, PHI 130, PHI 140, PHI 230, SPA 201, SPA 202, SPA 203, SPA 204, SPA 205, SPA 206, SPA 110, SPA 210, SPA 211, SPA 212, SPA 214, THE 100, THE 110, THE 124, THE 125, THE 212, THE 213, THE 227, THE 235, THE 237
Select from any Math (D) course with a MTH prefix.

Program Requirements

16 CREDITS
An orientation to human services. Particular emphasis on motivation for working in human services, personal attitudes and values, consumer empowerment, inclusion, and multicultural issues. Also includes a history of human services, an overview of the American human services systems, and an introduction to local human service agencies. There is a required Community Service Learning component. Prerequisite: Eligibility for ENG 101
This course helps the student develop the knowledge, skills and personal characteristics that are critical for an effective helping relationship. Students will explore helper attitudes and values, increase awareness of themselves and others, and develop active listening, empowerment, case management, and crisis intervention skills. Course material is built upon research about human behavior, life stage theory, intervention strategies and strength-based practice. Prerequisite: HSV 113 and PSY 110
This course prepares students for Human Service Practicum I/II. Students will identify the developmental stages involved in the practicum experience as they explore their own values, goals and expectations. Students will have the opportunity to observe a variety of service delivery systems through a combination of supervised field trips, informational interviews, and service learning. In addition, the course will address the Community Support Skills Standards in more detail, and assist students in the development of their Human Service Portfolios. Learning objectives and specific activities will be individualized, based on the needs of the student. There is a REQUIRED 30 hour service learning component. Prerequisite: HSV 113; HSV 124 previously or concurrently; permission of department chair.
This course facilitates students' understanding of ethical dilemmas and problem-solving frameworks related to the professional conduct in the helping professions. In addition to presenting the National Organization for Human Services (NOHS) Ethical Code of Conduct, and Code of Ethics from other professional organizations as a guide, students will apply professional standards in Human Services. Prerequisites: HSV 113
Students contract to complete a minimum of 125 hours in each of practicum courses (total of 250 hours). The student does work that familiarizes him or her with concrete and practical examples of principles studied in class through readings or research. Student interns keep logs of their activities, meet regularly with their faculty sponsors, and write papers. Students continue the development of their Human Services portfolios during this semester through the Internship Course. Prerequisites: HSV 113, HSV 125, and PSY 110 with a grade of C or better; HSV 124 previously or concurrently, with a grade of C or better; PSY 216

12-13 credits of electives


Select from the following courses:

ANT 101  |  Cultural Anthropology [B]
Credits: 3

ANT 114  |  Understanding Diversity and Valuing Similarities [B]
Credits: 3

CRJ 110  |  Child Abuse and Neglect
Credits: 3
Prerequisite: SOC 110 or PSY 110

DVD 110  |  Introduction to Developmental Disabilities
Credits: 3
Prerequisite: Eligibility for English 101

DVD 210  |  Current Issues in Developmental Disabilities
Credits: 3
Prerequisite: HSV 113, DVD 110 and PSY 110

GRT 110  |  Introduction to the Study of Aging [B]
Credits: 3
SSN 120  |  Conflict Resolution and Mediation [B]
Credits: 3
Prerequisite: HSV 113, DVD 110 and PSY 110

SPA 101 [C]  |  Elementary Spanish 1
Credits: 3
Note: SPA 101 and SPA 102 cannot be taken concurrently.

SPA 102 [C]  |  Elementary Spanish 2
Credits: 3
Note: SPA 101 and SPA 102 cannot be taken concurrently.

SPA 106  |  Workplace Spanish
Credits: 3
Prerequisite: One semester of college level Spanish or one year of high school Spanish

HTH 101  |  Introduction to Health Careers
Credits: 3
Prerequisite: Eligibility for ENG 101

HTH 102  |  Introduction to Public Health
Credits: 3
Prerequisite: Eligibility for ENG 101

HTH 104  |  Core Competencies for the CHW
Credits: 3
Prerequisite: Eligibility for ENG 101

Additionally, any course with a HSV, PSY or SOC prefix may be selected.


Select from any math with a (D) designation.  Many transfer institutions prefer MTH 142 (D). However, students should check with their academic advisor to be sure that their choices will transfer to their selected institutions.
* Students interested in transferring to social work programs are advised to enroll in MTH 142 (D).

This program qualifies for MassTransfer, which guarantees credit transfer to Massachusetts state colleges and universities. MassTransfer also will grant students automatic acceptance to certain state colleges and universities by achieving the minimum grade point average and the HCC degree.CORI (Criminal Offender Record Information) and SORI (Sexual Offender Registry Information) background checks may be required prior to field work and practicum placement and will be conducted by specific agencies in accordance with state regulations. CORI and SORI results are confidential.