Snow Closing
Holyoke Community College will be closed on Wednesday, November 26th due to inclement weather. There will be no day or evening classes. The college will re-open on Monday, December 1st.

Effectively Handle Customer Complaints

June 29, 2011
7:30 a.m. - 8:30 a.m.
Picknelly Center

Demanding, savvy, smart customers are the norm. If they don't get what they want, they go elsewhere. Get proven steps for handling complaints effectively with powerful, creative strategies for handling complaints and maximizing retention.


Holyoke Community College
303 Homestead Ave. Holyoke, MA 01040
(413) 538-7000