Two Receive Outstanding Staff Awards

May 18, 2012

Eileen DwyerIrma Medina

HCC recognized two outstanding staff members during a special gathering on Wednesday, May 16.  Eileen Dwyer, HCC librarian, was the recipient of the 2012 Outstanding Classified Staff award, and Irma Medina, senior coordinator for the Pathways Program, received the 2012 Outstanding Professional Staff award.

President William Messner recognized the two following a video presentation in their honor.

Dwyer, who has been at HCC for nearly 20 years, was recognized for the exceptional service she provides to the HCC community. As circulation manager she is responsible for the efficient operation of lending materials and is the front line person at the circulation desk, where she has distinguished herself for her willingness to go above and beyond to assist students and staff.

"She demonstrates a level of care, compassion and understanding in working with all our patrons, particularly our students." Said Librarian Camille Close. "She provides full personal attention, and always has a warm, friendly response-especially when students are upset or have concerns. She makes students feel cared for and respected. In addition, she will help students to resolve non-library related problems and if she cannot, she will track down the campus personnel who is able to assist the student."

Perhaps a quote from Douglas Adams, author of the Hitchhiker's Guide to the Galaxy, best sums up Eileen's approach; "To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity."

Once a student at HCC, Irma Medina earned her degree at Mount Holyoke College before returning to HCC in 2004, this time to serve as the coordinator of the Pathways Program. Locally and nationally recognized for her outstanding work, Medina has been lauded for her talents as a mentor, advisor and motivator.  Her no-nonsense yet empathic approach has empowered numerous students to excel and move on to four-year colleges with a sense of confidence.

"I transferred from HCC [to Smith College] knowing I could do anything I sent my mind to." said Pathways alumna Onawa LaBelle. "That is the result of her believing in me and pushing me and being there for me, both academically and personally. She is an amazing mentor and woman."

"Irma brings skills, networking, humor and an absolute commitment to excellence," said Instructor Aimee Loiselle. "It's not just about building careers. It's about building confidence. It's about expanding possibilities. It's about imagining everything your life can be, and Irma believes in that for her students."

Also recognized at the event was Kate Maiolatesi, HCC Professor of Sustainability Studies, who was named the 2012 Elaine Marieb Faculty Chair for Teaching Excellence. 


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