Federal Work Study Jobs

The positions listed below are available for students who have been awarded Federal Work Study as part of their financial aid award. Please contact the Financial aid Office at 413.552.2150 or financialaid@hcc.edu if you have questions regarding your eligibility for Federal Work Study. Please click here for the Student Employee and Supervisor Handbooks.

The positions listed are currently open on and off campus. New positions will be posted as they become available.

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Academic Initiatives - Technology Support Consultant: MERC Students Helping Students

Technology Support Consultants are members of MERC-Students HELPING Students. MERC (Multi Environment Resource Consultants) is an innovative and unique program created by students for students. Student consultants work as part of a team of specialists responsible for providing technology support to fellow students. They provide in-person and online support via phone, email, and video chat, and escalate level 2 and level 3 issues to full-time staff as necessary (CAPs, Tutors, and/or Help Desk).

Duties: Student Consultants support Moodle, Google Apps, HCC Email and other technologies used in the classroom. They update case information in the Tracking System, maintain the MERC website, and develop Tutorials and User Guides. They participate in Learn Moodle and the Online Student Commons as contributors. Other projects or job duties may be assigned. Student consultants can work on special projects with faculty members to support technology-enhanced assignments; they may facilitate special topics workshops. Projects may require the use of images, sound, animation, video, and a variety of web-based applications.

Advancement Opportunities: MERC equips students with demonstrable consulting and teamwork skills. As a MERC Student consultant, you will develop competences in self-management, team working, business and customer awareness, problem solving and communication.  Join MERC to gain key skills for your CV or for use in job interviews.

Qualifications: Student Consultants are carefully selected and trained. They work with fellow students; confidentiality is a must. Problem solving and the ability to offer support efficiently and accurately under pressure are also essential. Currently enrolled, good problem solving, communication and customer service skills. Interested in teamwork; ability to listen and communicate effectively; interest in learning about technology; ability to research technical solutions.  Previous experience in a teaching, tutoring, or customer service role is preferred, but not required -training is provided. Applicant must have above average knowledge of computer applications.

Hours: In order to accommodate students' schedules, MERC working hours are flexible - with an average of 10 hours /week.

Contact: Karin Moyano Camihort, MRB 223, 413-552-2236, kmoyanocamihort@hcc.edu  or Marilyn Estrada, MRB 225, 413-552-2272, mestrada@hcc.edu


ACT Center - Clerical Assistant

Assist the Advising and Transfer staff with general office duties.

Duties: Filing, leaving messages for scheduled appointments, organize Transfer and Advising packets. Help students with logging into Moodle, Online Services, New Student Orientation (NSO), and DegreeWorks. Participate in Advising and Transfer events.

Qualifications: Knowledge of HCC systems (Online Services, Moodle, and email)

Contact: Janisse Pacheco, Frost 273, 413-552-2138, jpacheco@hcc.edu


Admissions Office - Clerical Assistant & Tour Guide

Assist staff with the daily operations of the Admissions Office and conduct campus tours.

Duties: Daily operations include, but are not limited to; filing, mailing, preparing packets, and other office tasks as required. 

Qualifications: Looking for a hard worker with strong communication and office skills, including; attention to detail, knowledge of computers, and storng organizational skills. Also, must have the ability to multi-task and work independently. 

Contact: Brynn Nowell, Frost 221, 413.552.2243bnowell@hcc.edu


Athletics - Student Athletics and Event Assistant

Duties: Position entails assisting with the set up and break down for varsity athletic contests and events; assisting with athletic award ceremonies; coordinating recreational events as necessary.  Additional responsibilities include making deliveries across campus, and office work related to athletics including word processing (MS Word and Excel), filing, record keeping etc.  Additional duties will be assigned.

Must be available to attend most home athletic contests.  Set up prior to contest/event; break down after contest/event.  Prepare and provide ice and water to athletes.  May be responsible for keeping score for various sports, run lines for soccer, chase foul balls for baseball, act as a linesperson for volleyball, etc.  Also responsible for a variety of other tasks that may include making campus deliveries in all weather conditions, office work as it relates to athletics, and other related duties.

Keeping accurate scoring records, supervising recreational activities.

Qualifications: Must be reliable and prompt.  An unplanned absence affects the entire team. Sports knowledge is helpful. Computer skills (MS Word and Excel) are beneficial. Must be able to work independently, lift up to 20 lbs, and quickly navigate on all terrain when chasing after balls.

Hours: Schedule is flexible and may change weekly based on number of athletic contests scheduled and student worker availability. Times range from 2 PM - 8pm Mon-Sat. Attendance at all home contests is not required, but weekly schedule must be confirmed with supervisor in advance.  Work week is approx. 6-10 hours per week.

Contact: Mary Shelasky, BC 204, 413-552-2161, mshelasky@hcc.edu


Boys & Girls Club of Greater Holyoke - Literary Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

To assist children enrolled in kindergarten through their second grade school year, with reading readiness skills. During this 45-minute activity time, the Literacy Assistant, along with HBGC staff members, will implement a variety of fun activities designed to promote vocabulary development and verbal communication. Programming will be technology-heavy, utilizing HBGC's state of the art media and broadcast center, a Smartboard, and tablets to help engage youth. The volunteer will also act to enhance self-esteem and confidence in children through patience and encouragement.

Duties: Commit to a minimum of one hour a week (up to three hours per week) for the school year. Assist children in reading, writing, and other literacy-based skills, in cooperation with teaching staff. Complete a volunteer log following each session. Direct any questions or concerns to the coordinator. Must be dependable. Must relate well to children. Confidentiality is a must!

Qualifications: Ability to read and write the English language or Spanish with bilingual students. Interest in and comfort working with kindergarten through second grade students. CORI REQUIRED.

Hours: Monday through Thursday afternoons, 10-month program September through June.

Contact: Erin Galster, Donahue 135, 413.552.2064egalster@hcc.edu


Boys & Girls Club of Greater Holyoker - Tutor/Mentor

***This job is off campus. Students are responsible for providing their own transportation.***

Responsible for working with a group of children in one of the Boys & Girls Club's programs by providing youth with academic and enrichment support. Locations: Main Club, Beaudoin Unit, Toepfert Unit, Lyman Unit, Churchill Unit

Duties: Provide academic support/homework help to students in small group settings. Tutor children in math, English, reading, and general homework assignments. Work with Director of Education, After-School Coordinators, Youth Workers, and others to identify and address individual student needs. Assist Activity Leaders in facilitating an enrichment workshop that engages and motivates students and addresses program outcomes. Help facilitate communication about youth progress to after-school staff and parents. Participate in the evaluation process as needed.

Advancement Opportunities: Youth Development Worker

Qualifications: Experience working with youth in after-school program setting desirable. Must be at least 18 years old. Must be enrolled in a degree/certificate program. Must be able to work well under the supervision of a group leader. Must be respectful of and responsible with school-aged children; must be able to provide references from teachers, counselors, or ministers to this effect. Bilingual helpful. Must be dependable. Must relate well to children. Confidentiality is a must! CORI required.

Hours: Monday through Friday; 3:20 p.m. - 6 p.m.

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Boys & Girls Club of Greater Holyoke - Youth Development Worker 

***This job is off campus. Students are responsible for providing their own transportation.***

Responsible for working with a group of children in one of the Boys & Girls Club's program. Locations: Main Club, Beaudoin Unit, Toepfert Unit, Lyman Unit, Churchill Unit

Duties: Plans and implements activities for his/her group of club youth with knowledge of and understanding of the club's mission; youth development principles and outcomes; the club's expectations with respect to behavior management; knowledge of and ability to follow the overall program schedule; ability to create a monthly calendar with a variety of large group and individual activities. Handles all reporting for the group including taking attendance, writing up accident and incident reports, keeping track of snack and meal counts, and provides these reports daily to the Program Director. Works with other staff in the group including peer leaders, and any volunteers. Shares responsibilities to ensure that youth are properly supervised at all times. Assist other program staff, such as the Recreation Coordinator, the Education Coordinator, the lifeguard, etc. as needed.

Qualifications: Attend program planning meetings and trainings. Attend semi-annual program orientations. Assist with other program issues as needed. Must be at least 18 years old. Must have:

  • A B.A. or A.S. degree and three months experience working with school-aged children; or
  • A high school diploma and six months experience working with school-aged children including three months supervised experiences at a school-aged child-care program; or
  • Nine months experience with school-aged children including three months supervised experiences at a school-aged child-care program

If you do not meet any of these requirements please consider applying for the Tutor/Mentor position.

Hours: Monday through Friday, 3:20 p.m. – 6 p.m.

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Cancer Connection - Retail Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

Support the daily operation of the Thrift Store

Duties: Greet customer and donors. Accept donations and write up donation slips. Sort donations. Hang and tag items. Organize back room. Provide friendly customer service. Provide assistance as needed. Operate cash register.

Qualifications: Individuals seeking a fun, feel-good experience, who are outgoing and enjoy customer service are strongly encouraged to apply.

Hours: Store Hours: Mondays & Saturdays, 10 a.m. - 4 p.m., Tuesdays through Fridays, 10 a.m. - 6 p.m.

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Casa Latina - Progam Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

Assist with various agency projects promoting civic engagement and improvement to the Latino Community.

Duties: Co-facilitate and coordinate tenant association meetings. Promote opportunities for Latino population to become involved in actively participating in their community. Assist with programs that educate and encourage leadership. Door-to-door campaigns to educate the Latino population about resources, programs, and community leadership.

Advancement Opportunities: Coordinate, present, and facilitate cultural competency workshops. Explore opportunity to present this workshop to other agencies and organizations (i.e., the United Way). Take initiative to learn more about other community organizations, agencies, and their resources.

Qualifications: CORI; bilingual; strong desire to work with Latino population; must relate well to the public. 

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Dakin Humane Society - Animal Caregiver

***This job is off campus. Students are responsible for providing their own transportation.***

Under the supervision of the animal care manager, the animal caregiver ensures the successful operation of Dakin adoption centers by providing humane care for the animals; maintaining high standards of customer service; and contributing to the operation and maintenance of the facility.

Duties: Provide consistently high standards of humane care for all Dakin animals, including best practices in enrichment, rehabilitation, feeding, housing, and medical care. Provides daily dog walking. Performs routine kennel work, including cleaning and disinfecting of animal care areas, cages, kennels, and public areas. Participates in the screening and selection of animals in accordance with agency guidelines. Observes animals for signs of illness or injury and reports such to the manager on duty or veterinary staff for treatment. Routinely communicates animal- and volunteer-related developments with other staff through the Communications Log. Other duties as assigned. Conducts high quality delivery of adoption center outreach programs. Serves as a representative of Dakin to customers, assessing their needs and delivering excellent service. (See extended job description for further details.)

Advancement Opportunities: Animal Care Specialist; Special projects as identified based on needs of the agency and particular skills, areas of interest of the student

Qualifications: Knowledge of basic domestic animal care and safe/humane animal handling. Bilingual English/Spanish a plus!

Hours: Attend Dakin events as required; may include evening and weekend hours.

Contact: Erin Galster, Donahue 135, 413.552.2064egalster@hcc.edu


Dakin Humane Society - Animal Care Specialist

***This job is off campus. Students are responsible for providing their own transportation.***

Under the supervision of the animal care manager, the animal care specialist ensures the successful operation of Dakin adoption centers by providing humane care for the animals and contributing to the operation and maintenance of the facility.

Duties: Provide consistently high standards of humane care for all Dakin animals, including best practices in enrichment, rehabilitation, feeding, housing, and medical care. Ensures that prescribed medical and behavioral treatment programs for all sheltered animals are carried out. Routine kennel work, including cleaning and disinfecting of animal care areas, cages, kennels, and public areas; daily dog walking. Participates in the screening and selection of animals in accordance with agency guidelines. Performs daily rounds with a focus on the efficient flow of animals through the adoption centers at all times. Performs initial and continued health and behavior screening of sheltered animals. Examines animals and delivers vaccines, blood tests, and treatments. Observes animals for signs of illness or injury and reports such to the manager on duty or veterinary staff for treatment. Schedules animals for spay or neuter surgery at Dakin's Clinic. Accurately maintains records and daily paperwork. Other duties as assigned. Conducts high quality delivery of adoption center outreach programs. Serves as a representative of Dakin to customers, assessing their needs and delivering excellent service.

Qualifications: Knowledge of basic domestic animal care and safe/humane animal handling. Requires computer proficiency in word processing, spreadsheets, email, and shelter software. Bilingual English/Spanish a plus!

Contact: Erin Galster, Donahue 135, 413.552.2064egalster@hcc.edu


Dakin Humane Society - Veterinary Technician

***This job is off campus. Students are responsible for providing their own transportation.***

Under the supervision of the animal care manager, the veterinary technician is responsible for daily medical care of all adoption center animals, providing client services, and education.

Duties: Provide excellent patient care. Calculate and administer anesthesia to all surgical patients per anesthetic protocol. Assist veterinarians in surgery as needed. Maintain all necessary drug logs and patient records. Stay current in knowledge of emergency drugs and protocol. Administer animal vaccinations, test, medications, and treatments as directed. May assist adoption center staff with euthanasia as needed. Works with shelter leadership and animal care staff to observe animals for signs of illness or injury and reports such to a veterinarian for treatment in accordance with established guidelines. Perform sick exams in accordance with DPVHS protocols. Provide supportive care in accordance with DPVHS protocols. Assist veterinarians with exams as needed. Assist in scheduling appointments with outside vet clinics as needed. Assist with transport to vet appointments as needed. Schedule appointments for foster parents as needed.

Serves as a representative of DPVHS to customers and assesses customer needs and support. Provides in-person and telephone client service. Resolves customer concerns as they relate to animal medical care. Actively promotes spay and neuter, and educations clients on responsible animal care. Maintains a good working relationship with outside vets. (See extended job description for further details).

Advancement Opportunities: Special projects as identified based on needs of the agency and particular skills, areas of interest of the student

Qualifications: MUST currently be enrolled in HCC's Veterinary Technician Program; AND have some (practicum, internship, volunteer) experience with safe/humane animal handling. Bilingual English/Spanish a plus!

Hours: Attend Dakin events as required; may include evening and weekend hours.

Contact: Erin Galster, Donahue 135, 413.552.2064egalster@hcc.edu


Facilties - HVAC Assistant

To assist the HVAC Technicians with a variety of duties, clean and vacuum diffusers, help with small repairs, etc.

Duties: Clean supply and return vents, repair thermostats, etc. Work assisting HVAC on computer program for temperatures.

Advancement Opportunities: Some experience and exposure to HVAC operating theory.

Qualifications: Ability to read gauges and computer data; entry level experience.

Contact: Ken Douthwright/Ron Couture, 413-552-2504, kdouthwright@hcc.edu, rcouture@hcc.edu


First Generation/The Performance Project - Program Support

***This job is off campus. Students are responsible for providing their own transportation.***

Duties: Outreach through phone, email, and social media. Working on FG/PP newsletter. Performance and event support: Outreach, press releases, public relations, and errands. Event Support: Support youth events, field trips, and performances. Record-keeping of donations and grants. Outreach to colleges and student groups. Transportation support for field trips and off-site workshops/trainings; helping with coordination and logistics; participating in artistic and leadership trainings; sharing your college experiences with youth participants.

Qualifications: Good communication and phone skills, flexible, reliable and committed to follow through, has car or easy access to transportation; Mac and PC friendly; Bi- or multilingual a plus. Preferred majors include youth work/youth development, arts, social justice, health, education, program administration, human services, social work, community development, and criminal justice.

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Greater New Life Christian Center - Marketing & Sales Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

Support a variety of programs and services offered through marketing and public relations techniques.

Duties: Identify outreach opportunities; design, develop, and implement marketing and public relations techniques to increase the utilization of all agency programs. Confidentiality, adherence to HIPAA rules/regulations required. Service to the public involved.

Qualifications: Customer service and public relations skills strongly encouraged. Familiarity with computer marketing programs strongly encouraged.

Special hours: Some evening/weekend hours required (i.e. community events)

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


HiSet  Testing - Office Assistant/Proctoring

Duties: Filing, typing (data entry), answering office phone, greeting customers, and other office duties as assigned.

Qualifications: Must maintain a high level of maturity and ability to work in an environment of confidentiality while securing sensitive information. Experience with phone and customer service skills are required. Must submit resume and class schedule in order to apply.  Also, please make sure you are work study eligible by your work authorization form from Financial Aid.

Contact: Theresa Eccles, KC 307, 413.552.2292teccles@hcc.edu


Holyoke Urban Bike School, Greater Holyoke YMCA - Bike Shop Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

The Holyoke Urban Bike School (HUBS) is a program which uses bicycle mechanics and riding as a vehicle for youth development and social change. Our programs are structured to instill leadership skills, collaborative abilities, and confidence in our students. We aim to make cycling a viable option to members of the greater Holyoke Community.

Duties: Work study students at HUBS help to teach bike mechanics classes to teens (training provided if necessary), assist with group bike rides, support teens' bike advocacy and outreach projects, complete administrative/office tasks, mentor youth of color, and more. Work study students are expected to work one on one with HUBS students, lead group team-building activities, prepare bicycles for classes, maintain a clean and organized workspace, assist with Spanish/English translation (if applicable), and contribute to a positive and supportive work environment.

Qualifications: Work study students may have a background in a range of disciplines, including Social Justice Studies, Education, Spanish Language, Engineering, and Environmental Sciences. Bike repair experience, Spanish speaking, and familiarity with the city of Holyoke all preferred but not required. Competency with MS Word and social media. A passion for working with youth.

Contact: Erin Galster, DON 135, 413-552-2064, egalster@hcc.edu


Homework House - Reading & Literacy Tutor

***This job is off campus. Students are responsible for providing their own transportation.***

To assist students enrolled in Kindergarten through Elementary School with learning and practicing reading and literacy activity skills. The work study student will also act to enhance self-esteem and confidence in the student through encouragement and positive reinforcement. The work study student will also work to build a positive and supportive relationship that will engage and motivate students to work towards improvement of ability and effort in reading and literacy activities.

Duties: Participate in initial orientation session. Participate in HELI (Holyoke Early Literacy Initiative) training. Utilize skills and methods learned through HELI training, in assisting students enrolled in Kindergarten through Elementary School on reading and literacy activities. Maintain student-focused, positive role-model behavior at all times. No cell phones, please. Complete "Student Daily Report" after each session. Discuss learner and/or program concerns with Site Supervisor. Attend training and orientation programs. Participate in reading and literacy activities. Attend follow-up workshops and tutor meetings as required. Agree to commit to this work study placement for at least one semester.

Qualifications: Patience and enthusiasm. Ability to effectively communicate sensitivity, respect and understanding of the needs of underachieving students. Ability to establish and maintain a trusting and positive working relationship with students. Accepting of people from different cultures, backgrounds and ages. Commitment to bettering lives through education.

Hours: During School Year - Monday through Friday; 3:00-5:15ish        

Contact: Erin Galster, Donahue 135, 413-552-2064, egalster@hcc.edu 


Martin Luther King Jr. Family Services - Food Pantry Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

Assist in the operation of the Food Choice Pantry.

Duties: Learn intake process (including how to use "Oasis Insight" database, tracking, and reporting system); distribution process; food storage, food handling, pick-ups (if has driver's license); Assist with putting away deliveries, including marking bar codes on packaged foods, and putting away food items for redistribution.

Advancement Opportunities: Special projects as identified based on needs of the agency and particular skills, areas of interest of the student.

Qualifications: Interest in serving the community and providing assistance to those in need. Service to the public and be able to lift 40lbs. Confidentiality a MUST.

Hours: Weekend hours occasionally available

Contact: Erin Galster, Donahue 135, 413-552-2064egalster@hcc.edu


Mass Audubon Arcadia Wildlife SanctuaryArcadia Art House Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

Arcadia is creating a new art house and we are looking for students to help get the building ready and then staff it once it opens in early May.

Duties: Work with Arcadia staff and volunteers to prepare the small building including painting the building, putting in shelves, preparing art supplies, and preparing materials that will be used for arts programming.

Advancement Opportunities: Special projects as identified based on needs of the agency and particular skills, areas of interest of the student

Qualifications: Using hand tools, planning, creating materials. Art skills, experience with tools a plus.

Contact: Erin Galster, Donahue 135, 413-552-2064egalster@hcc.edu


Mass Audubon Arcadia Wildlife Sanctuary - Education Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

Education assistants will work with our Education Coordinator to deliver environmental education to schoolchildren.

Duties: Assist the lead teacher with preparation and leading of the Arcadia homeschool program. Assist the lead teacher with preparation and leading of the Wild About Westfield program, a program where Arcadia educators go into Westfield second grade classrooms to teach about nature.

Qualifications: Experience with children is required. Teaching experience is a plus.

Hours: Two weekdays per week; for one education assistant Wednesday morning is required and for the other Thursday morning is required. The second day for both positions is flexible.

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Mass Audubon Arcadia Wildlife Sanctuary - Interpretive Ranger

***This job is off campus. Students are responsible for providing their own transportation.***

Interpretive rangers work in teams of two and will play an important role in educating visitors and monitoring the sanctuary.

Duties: Learn about the wildlife and habitat management that occurs at Arcadia and share that knowledge with the public; walk the trails and roads of Arcadia, engaging visitors with informal environmental education; monitor the property for policy violations (dogs, off-trail activity, trash dumping, etc.); assist in collecting litter; manage wildlife cameras; possibly lead volunteer group projects.

Advancement Opportunities: Ecology, habitat management, conservation organization management, and visitor services are all skills that will be developed.

Qualifications: Enjoy being outside and walking; friendly, out-going personality; natural history knowledge and educator experience a plus; commitment to protecting and learning about the natural world.

Hours: Weekend, late afternoon/early evening, and early morning hours are ideal to coincide with busy visitor times, but hours are flexible.

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Mass Audubon Arcardia Wildlife Sanctuary - Property Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

Work with our Property Manager to ensure the facilities and premises are well-maintained.

Duties: Work on a wide range of tasks associated with maintaining the buildings and grounds of the sanctuary. Activities could include painting, fixing, building, cleaning, mowing, and more. Trail maintenance and invasive plant species removal could also be a part of the position. Exact duties will depend on the site's needs at the time of work.

Qualifications: Experience with landscaping, painting, and carpentry are all a plus but not required.

Contact: Erin Galster, Donahue 135, egalster@hcc.edu


Nursing - Simulation Lab Assistant

Duties: Cleaning of simulator mannequins and equipment used for simulation. Moulage and prop setup for simulation scenarios, cleaning the simulation lab props, stocking of simulation lab props and materials as needed. Inventory of props, supplies, and equipment as well as medical chart reproduction and filing are part of this position. Lastly, reproduction and editing of digital video recording may be needed.

Qualifications: Confidentiality of props, moulage, charts, student information, and scenarios required. Also ability to follow detailed written instructions required. 

Contact: Susan Jones,  CHE 223, 413-552-2493, sjones@hcc.edu


Office for Students with Disabilities & Deaf Services - Assistive Technology Assistant

Duties:  Greet all visitors to the ATC. Position involves maintaining records of lab usage. Assist visitors with adaptive technology set-up and monitoring lab for proper usage of equipment. Produce course materials specific to individual's request and complete copy work for classroom transcribers. Provide orientation and training as scheduled. Assist staff in the ATC and main OSD/DS office. Help maintain a neat and clean work environment.

Advancement Opportunities: Once trained on Assistive Technology including, but not limited to; Read, Write, the Smart Pen, Dragon Naturally Speaking, etc., student will be able to conduct individual and group trainings with students seeking Assistive Technology services.

Qualifications:  Ability to relate to a diverse user-group is desired. Previous experience with technology and previous work with individuals with disabilities is a plus but not required. 

Hours: Hours are available Monday through Friday from 9 AM to 2 PM.

Contact: Erin Galster, Donahue 135, 413-552-2064 , egalster@hcc.edu or Robert Baran, Donahue 151, 413-552-2156, rbaran@hcc.edu


Success Initiatives - GPS Peer Leader

Conduct outreach to newly admitted students to provide useful information and guidance regarding the steps students must follow until they register for classes. Training for this position will be provided in collaboration with the Enrollment Management Office.

Duties: Contact newly admitted students via phone, email, or text. Provide clear and useful information regarding the different steps needed to complete registration. Keep close track of every touch-point in the document set for that purpose. Keep close communication with supervisor.

Qualifications: GPS Peer Leaders will be the voice and image of HCC to the newly admitted students. Must be knowledgeable and friendly. Keeping information/records confidential is vital. Experience using Excel or Google sheets. Experience or skill communicating effectively via phone, email, and text. Honest and respectful of others. Proactive attitude towards challenges. Quick learner and ability to follow directions. Punctual, committed, responsible.

Advancement Opportunities: Organization, time management, communication skills, interpersonal skills (customer service), value of data tracking, goal setting.

Contact: Veronique Leroy, FR 234, 413-552-2816, vleroy@hcc.edu 


Thrive Center - Office Assistant & Receptionist

Greet clients (students and community members) coming into the Thrive office and assist them with scheduling appointments and general information.

Duties: Answer phones and take clear messages, assist with scheduling appointments and managing calendars, greet and assist all who visit the center. Prepare and distribute mailings; standard and bulk. Use copier and fax machine. Support outreach and marketing efforts. Maintain files and database operating a computer with MS Office and other software. General office work and other duties assigned by coordinator. Greet and assist clients politely and professionally; maintain confidentiality at all times as stated in the Confidentiality Agreement; willingness to assist a diverse population.

Advancement Opportunities: This position will provide a learning environment for building communication skills (written, verbal, and interpersonal), organizational skills, learning office etiquette and professionalism, and increase knowledge of office policies and procedures, and increase computer experience in MS Office.

Qualifications: Pleasant attitude; effective interpersonal skills; accuracy in typing; proofreading with attention to details; telephone skills; computer skills; clerical skills such as filing and data entry.

Contact: Rosemary Fiedler, Frost 233, 413.552.2785, rfiedler@hcc.edu


Transformative Culture Project - Program Administration Assistant

***This job is off campus. Students are responsible for providing their own transportation.***

The Transformative Culture Project (TCP) uses arts and culture for social change, focusing on youth, media, and new ideas. TCP uses the power of media arts to provide meaningful employment and education for youth from low-income neighborhoods. TCP offers creative outlets for self-affirmation, teach life sustaining skills, and empower communities with the resilience to thrive. A HCC Federal Work Study student would assist in administrative duties to help TCP's multiple programs run.

Duties: This position would entail working closely with the Western MA Program Director in a range of capacities. This could include online and festival distribution of the youth films; some administrative tasks; promoting our youth media services to local nonprofits and businesses; helping to coordinate youth producer video shoots and alumni events; and assisting with film-making programs for the youth. The student will receive training, resources and support from TCP staff throughout. HCC Work Study students will NOT be permitted to drive TCP staff and/or participants in personal vehicles. HCC Work Study students will receive regular supervision from TCP staff regarding one-to-one meetings with High School students.

Qualifications: Video editing is also a possibility for students with editing experience.

Necessary Skills/Experience - Computer skills-internet, email, Microsoft Word, design software a plus; Supreme organizational and time management skills; Excellent communication skills, both written and verbal; Social media experience; Knowledge of college application process; Good listener, culturally sensitive, non-judgmental

Desired Skills/Experience - Experience with media and/or filmmaking; Youth development experience; Administrative experience; Commitment to social justice; Good sense of humor

TCP's Eligibility Requirements:

  • Resume and Cover Letter
  • Attend a face-to-face interview
  • Pass criminal record and child abuse registry checks
  • Satisfactory employment and personal reference checks

Hours: TCP's Requested Time Commitment: Up to 10 hours a week for a semester or, preferably, for one academic year.  Schedule can be determined with the student and is fairly flexible.

Contact: Erin Galster, DON 135, 413-552-2064, egalster@hcc.edu


Transformative Culture Project - Youth Mentor

The Transformative Culture Project (TCP) uses arts and culture for social change, focusing on youth, media, and new ideas. TCP uses the power of media arts to provide meaningful employment and education for youth from low-income neighborhoods. TCP offers creative outlets for self-affirmation, teach life sustaining skills, and empower communities with the resilience to thrive. A HCC Federal Work Study student would act as a mentor to the youth participants in the "Media Leadership Institute" (MLI). NOTE: This is a position being advertised during the Summer so interested students have the opportunity to attend a Mentor Training before starting the position in the Fall 2017 semester.

Duties: This position would entail pre-college mentoring with the youth who participate in the MLI. This mentoring would include monthly meet-ups with 1 or more youth to help them navigate SATs, FAFSA forms, college visits, applications, essays, etc.  You would also be asked to share your experience and advice about college life.  Having a mentor is a vital ingredient to ensuring the success of young people.  Many of our students are the first in their families to go to college, are immigrants, or simply do not have the support and resources at home to help them navigate the college application process.  The application maze can sometimes be overwhelming and with not enough guidance, many of our young people fall between the cracks, as they do not even know where to begin. You will receive the satisfaction of knowing that you have helped a youth access education that can not only change her or his life but also the economic reality of their family and community.

Qualifications:

Necessary Skills/Experience - Computer skills-internet, email, Microsoft Word, design software a plus; Supreme organizational and time management skills; Excellent communication skills, both written and verbal; Social media experience; Knowledge of college application process; Good listener, culturally sensitive, non-judgmental   

Desired Skills/Experience - Experience with media and/or filmmaking; Youth development experience; Administrative experience; Commitment to social justice; Good sense of humor   

TCP's Eligibility Requirements:   

  • Resume and Cover Letter
  • Attend a face-to-face interview
  • Pass criminal record and child abuse registry checks
  • Satisfactory employment and personal reference checks   

For this position, interested students MUST attend a "Mentor Training," contact me for more information at egalster@hcc.edu. **This position will not begin until AFTER  a student has attended the Mentor Training Program.** HCC Work Study students will NOT be permitted to drive TCP staff and/or participants in personal vehicles. HCC Work Study students will receive regular supervision from TCP staff regarding one-to-one meetings with High School students.

Hours: TCP's Requested Time Commitment - Up to 10 hours a week for a semester or, preferably, for one academic year.  Schedule can be determined with the student and is fairly flexible.

Contact: Erin Galster, DON 135, 413-552-2064, egalster@hcc.edu


Workforce Development - Office Assistant

Duties: Getting packages ready for instructors, arrange necessary A/V equipment, open the classrooms. Assist in completing paperwork, pick up and distribute mail. Check enrollment status daily and call students when class is cancelled. Data entry and assist staff with other duties as assigned.

Qualifications: Confidentiality. Dependability and good attendance are required. Ability to interact well with staff and customers is essential. Good phone and personal manners are a plus.

Contact: Maria Vargas, KC 215, 413.552.2122, mvargas@hcc.edu

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Sarah Gentile

Senior Financial Aid Counselor

Financial Aid

Frost 201

413.552.2421 (Tel)