Strategic Plan 2018 - 2022

Building a sustainable future for HCC and the community we serve.

What do our students need to be successful? How can we ensure that our academic programs meet the needs of our workforce and are aligned with the economic opportunities that exist in the region? How do we position HCC for the future? What are the best investments HCC can make with its resources? These were just some of the questions we explored during our yearlong strategic planning process.

Throughout the 2017-2018 academic year, HCC students, faculty, staff, board members and community stakeholders came together. We formed research teams, conducted focus groups, held workshops, analyzed data, and surveyed trends in higher education and in our state and local economy.

The result? New Mission and Vision statements, and our first ever Values and Student Experience statements. Finally, we developed a set of strategies and objectives that will guide our college priorities and day-to-day efforts. I hope you'll take a moment to read the statements on this page, and will be as inspired by them as I am.

I am extremely proud of the work we have accomplished, and grateful to all who contributed to this effort. Together, we will make a significant difference in the future of HCC, the region, and above all, our students.

Warmly,
Christina Royal


mission

Educate. Inspire. Connect.

misón

Educar. Inspirar. Conectar.

Vision

Holyoke Community College aspires to be a college of academic excellence known for helping students overcome barriers to success.

Visión

Holyoke Community College aspira a ser una universidad de excelencia académica reconocida por ayudar a los estudiantes a superar obstáculos para lograr el éxito.

Values

Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.  

Valores

La gentileza, la inclusión y la confianza son la base de la labor que hacemos juntos. La innovación y la colaboración nos permiten explorar e implementar las ideas que darán forma a nuestro futuro.

Student Experience

Holyoke Community College commits to delivering a transformational student experience characterized by: 

  • A "connection network" that draws people, services and knowledge together to address students' fundamental needs and thus ensure their readiness to succeed at HCC.
  • An affordable, relevant education provided by talented faculty and resulting in career and transfer opportunities that enable students to thrive.
  • An approach to educating the whole person that continuously meets students where they are-socially, financially, educationally and geographically-and engages them in real-world learning experiences.
  • A vibrant, connected college community that enriches the learning experience, delivers relentless encouragement and builds life-long connections.   

Faculty and staff of Holyoke Community College commit to support this transformative experience through:

  • Accessible, guided, and intuitive services that support students and their families.
  • Efficient and effective processes supported by contemporary technologies.
  • Data and predictive analytics that enable HCC to deliver personalized, proactive and responsive programs and services.
  • An agile and supportive culture that recognizes the importance of training and professional development to build knowledge, skills and abilities.

Experiencia estudiantil

Holyoke Community College se compromete con la entrega de una experiencia estudiantil transformadora caracterizada por: 

  • Una "red de conexiones" que reúne a personas, servicios y conocimiento para abordar las necesidades fundamentales de los estudiantes y así asegurar que estén preparados para triunfar en HCC.
  • Una educación asequible y relevante brindada por un talentoso cuerpo docente y que resulta en oportunidades para carreras y transferencias que permiten a los estudiantes florecer.
  • Un enfoque en educar a la persona completa que se relaciona continuamente con los estudiantes donde se encuentren-social, financiera, educativa y geográficamente-y los hace participar en experiencias de aprendizaje en el mundo real.    
  • Una comunidad comunitaria vibrante y conectada que enriquece la experiencia de aprendizaje, proporciona un estímulo incesante y edifica conexiones para toda la vida.

Los maestros y el personal de Holyoke Community College se comprometen a apoyar esta experiencia transformadora mediante:

  • Servicios accesibles, asesorados e intuitivos para apoyar a los estudiantes y a sus familias
  • Procesos eficientes y efectivos apoyados por tecnologías contemporáneas.
  • Análisis de datos y análisis predictivos que permiten a HCC entregar programas y servicios personalizados, proactivos y receptivos.
  • Una cultura ágil y solidaria que reconoce la importancia de entrenamiento y desarrollo profesional para edificar conocimiento, destrezas y capacidades.

Approved by the HCC Board of Trustees on October 23, 2018, the full FY19-22 Strategic Plan was sent to the Massachusetts Board of Higher Education for approval on October 29, 2018.

Members

Olugbemiga Adekunle, Science, Engineering & Math
Laura Christoph, Faculty
* Maureen Conroy, Disabilities and Deaf Services
Nicholas D'Agostino, President's Office
* Karen Desjeans, President's Office
Veena Dhankher, Institutional Research
Mary Dixey, Library
Amy Dopp, Resource Development
Margaret Downing, Career Services
Kermit Dunkelberg, ABE & Workforce Development
Theresa Eccles, GED Testing
Clara Elliot, Human Resources
Bill Fogarty, Administration & Finance
Robert Gilbert, Board of Trustees
Liz Golen, Student Activities
Raúl Gutiérrez, Faculty
Jeff Hayden, Business & Community Services
Elizabeth Hayward, Faculty
Kim Hicks, Arts & Humanities
Kelly Keane, Faculty
Tricia Kiefer, Faculty
Joanne Kostides, Faculty
Olivia Kynard, Student Account Services
* Joseph Lavoie, Faculty
Holly Martin-Peele, Health Sciences
Vanessa Martínez, Faculty
Donna Mastroianni, Faculty
Sal Mateo, Information Technology
Keith McKittrick, Development
Irma Medina, Pathways
Petriana Monize, Faculty
Karin Moyano Camihort, Online Learning
Bryn Nowell, Admissions
Mónica Perez, Academic Affairs
Julie Pokela, Board of Trustees
Mariya Primako, Student
Lindsey Providenti, Science, Engineering & Math
Myriam Quiñones, Multicultural Academic Services
Kris Ricker Choleva, Business & Technology
Heidi Rademacher, Admissions
* JoAnne Rome, Marketing & Communications
* Lindsey Rothschild, Instructional Technology
Donna Rowe, Faculty
Christina Royal, President
Alison Sawyer, Faculty
Amanda Sbriscia, Institutional Advancement
* Sarah Schmidt, Workforce Development
Michele Snizek, Retention & Student Success
Kim Slepchuk, Health Sciences
Kimberlee Straceski, Financial Aid
Linda Szalankiewicz, Information Technology
Renee Tastad, Enrollment Management
* Judith Turcotte, Planning & Assessment
Yanina Vargas, Student Affairs
Haley Woods, Student  

* Coordinators

View the Strategic Planning Steering Committee Charter.

HCC has chosen CampusWorks to assist with the strategic planning process. CampusWorks has extensive experience helping higher education institutions achieve measurable goals, from planning and assessment to restructuring business practices to maximize efficiencies. The vast majority of CampusWorks clients are community and technical colleges, very similar to HCC in mission, size, scope, make-up of student body, and service area.

CampusWorks will support HCC by providing the following services:

  • Plan and facilitate board and community workshops, Futures Summit, Community Focus Groups and Scan to Plan sessions
  • Develop SWOT (Strength, Weaknesses, Opportunities, Threats) survey 
  • Draft Mission, Vision & Values Survey
  • Present Strategy Statements
  • Assist with review and revision of goals and final plan

More information about CampusWorks can be found on their website.


we are holyoke community college & we have a mission

Last year, students, faculty, staff, and members of the community came together to articulate a vision for HCC and lay the foundation for its future. We formed subcommittees, examined research documents, analyzed surveys, developed presentations, held workshops, and spent long hours in conversation. The result? New Mission, Vision, Values, and Student Experience statements, and strategies and objectives to help take us where we want to go. This year, in every division, department, office and area of the college, we're going to put our plans into action, together.



strategic planning timeline


future walk


  • HCC community members create meaningful phrases

    our future, your words

    HCC community members came together during the Future Walk to create meaningful phrases and sentences using an interactive board inspired by magnetic poetry.

  • HCC community members posing with inspirational words

    forward together

    Students, staff, and faculty found inspiration in power words. 

  • HCC community members looking at graphic recorder illustrations

    graphic notes

    Illustration-notes taken in real time by a graphic record at our Student Experience event were on view at the Future Walk.

  • Two guitar players seated outside

    soundtrack

    HCC musicians provided the soundtrack to the Future Walk.

  • HCC community members posing with inspirational words

    forward together

    Students, staff, and faculty found inspiration in power words. 

  • HCC community members create meaningful phrases

    our future, your words

    HCC community members came together during the Future Walk to create meaningful phrases and sentences using an interactive board inspired by magnetic poetry.

  • HCC community members share ideas at the Future Walk

    sharing ideas

    HCC community members came together to share ideas at the Future Walk.

  • HCC president Christina Royal takes a picture of the strategic planning timeline poster

    strategic planning timeline

    HCC President Christina Royal takes a snapshot of the strategic planning timeline, on display at the Future Walk event.


student experience workshop


  • HCC community members meet and discuss ideas during the Student Experience Workshop.

    Student Experience Workshop

    HCC community members meet and discuss ideas during the Student Experience Workshop.

  • HCC community members meet and discuss ideas during the Student Experience Workshop.

    Student Experience Workshop

    HCC community members meet and discuss ideas during the Student Experience Workshop.

  • A graphic recorder takes illustration notes during the Student Experience Workshop

    Student Experience Workshop

    A graphic recorder takes illustration notes during the Student Experience Workshop.

  • HCC community members meet and discuss ideas during the Student Experience Workshop.

    Student Experience Workshop

    HCC community members present ideas during the Student Experience Workshop.

  • HCC community members meet and discuss ideas during the Student Experience Workshop.

    Student Experience Workshop

    HCC community members meet and discuss ideas during the Student Experience Workshop.

  • HCC community members present ideas during the Student Experience Workshop.

    Student Experience Workshop

    HCC community members present ideas during the Student Experience Workshop.

  • HCC community members meet and discuss ideas during the Student Experience Workshop.

    Student Experience Workshop

    HCC community members meet and discuss ideas during the Student Experience Workshop.


future summit


  • Andrew Morehouse

    Future Summit

    Food Bank of Western Massachusetts executive director Andrew Morehouse kicks off the Future Summit by speaking about food insecurity and hunger on college campuses.

  • Katie Stebbins

    Future Summit

    A member of the HCC Board of Trustees, Katie Stebbins is the vice president for economic development for the University of Massachusetts, and serves as a liaison to the business community. Stebbins speaks about artificial intelligence. 

  • Thomas Kling

    Future Summit

    Thomas Kling, Ph.D, is Department Chair and Professor of Physics at Bridgewater State University. He speaks at the Future Summit about the future of teaching in the age of freely available content.

  • Consultant Liz Murphy

    Future Summit

    Consultant Liz Murphy (CampusWorks) prepares Future Summit attendees for breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.

  • HCC community members meet and discuss ideas during Future Summit breakout sessions.

    Future Summit

    HCC community members meet and discuss ideas during Future Summit breakout sessions.


kickoff


  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • HCC president Christina Royal with workshop planners

    strategic planning kick-off

    HCC president Christina Royal with workshop planners.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Consultant Liz Murphy (CampusWorks) leads HCC community members in strategic planning workshops

    strategic planning kick-off

    Consultant Liz Murphy (CampusWorks) leads HCC community members in strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • HCC Board of Trustees Chair Robert Gilbert

    strategic planning kick-off

    HCC Board of Trustees Chair Robert Gilbert kicks off the strategic planning process.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.

  • Members of the HCC community engage in discussions during strategic planning workshops

    strategic planning kick-off

    Members of the HCC community engage in discussions during strategic planning workshops.