Courses & Programs

For students: tips for Learning Remotely


Find Help

  • CAPS is available to support you with tutoring and learning coaches! Visit their webpage for more information or email
  • MERC HCC's Multi-Environment Resource Consultants (MERC) can help. MERC is a qualified team of students who are ready to help you with any technology related questions. This includes Zoom, Moodle, HCC Google Apps, Calendar and Email, Online Services, Degree Works, Microsoft Office, and any other technology related issues you might have. Click here to contact MERC or email
  • Help Desk - You always have access to the HCC Help Desk, at 413.552.2075 or  is available to answer your tech-related questions. Visit our webpage for info on how to get in touch with us. During the week of March 30, Help Desk staff will be offering Zoom/video drop in question and answer sessions for students. Simply click on this link between 11 a.m. - noon, Monday - Friday, to join.

Stay connected

  • With your instructor - Your professor may email you directly, or update the class in Moodle. Check your email and Moodle daily!
  • With your advisor - Now is a good time to reach out to discuss your concerns or make plans for next semester.
  • With other students - Reach out to other students through email, set up a Google Hangout with your classmates.

Get organized

  • Set a schedule - Establishing regular study/work hours will help you stay on track with your classes.
  • Find your spot - It helps to work in the same location every day. If you can avoid using your bedroom, it will help you keep that as your santuary for rest. If you can't, try setting aside a corner where you keep your computer, study materials, etc.
  • Plan breaks - Stretch, eat lunch, set a goal to take a break after part of an assignment is completed, a chapter is read, etc.
  • Avoid multi-tasking - Many people think they can do several things at once—but research has found that switching between tasks tires out the brain, reduces retention, and actually makes tasks take longer.


Everyone is experiencing inconvenience, disappointment, anxiety, and fear—but this will pass. Until then, reach out to your friends and loved ones, make time to rest, and remember to breathe.