As of March 30, all spring semester classes will be conducted remotely. Read more: hcc.edu/coronavirus

Student Life

Academic Continuity Plan

Acting on the recommendations of the Center for Disease Control (CDC), the Massachusetts Department of Health, and other public health agencies to reduce the number of people coming into close physical contact, HCC is working to move as many classes online as is feasible should it become necessary. The HCC Library is also increasing the number of ChromeBooks and hotspots that can be loaned to students who do not have internet access or appropriate equipment at home, and we have asked that faculty prepare offline materials for students to complete. 

Please read on for information for faculty and students.


We are exploring options for maintaining our academic program, including working with faculty to create online or remote learning opportunities should face to face or clinical learning be interrupted, and, while alternatives may not be available in all circumstances, we are working to create flexible learning options should students have to miss class because of illness or quarantine. What students can do:

Be Ready to Communicate
  • Make sure you have provided your faculty with updated contact information to facilitate communication; communicate with your faculty early and often should you be impacted by illness or quarantine
  • Check your HCC email frequently; know that all college communication is done through HCC email
  • Faculty are encouraged to utilize Moodle for posting online readings, assignments, and resources and for communicating consistently. Click here for Moodle support.
  • For videoconferencing support, consult our online Webex tutorial.
Identify Resources & Support
  • Students have access to online tutoring and library support, including access to circulating hotspots and Chromebooks.
  • Students have access to advising support by contacting advising@hcc.edu.
  • In addition, please reach out to your assigned advisor. You have received a personalized email with your advisor's name, and in addition can find your advisor in Degreeworks. Just click on your advisor's name and you'll reach the HCC directory.
  • Students have access to OSDDS support and their accommodation plan, which will be modified to the extent possible by contacting osd@hcc.edu.
  • Students can schedule one on one Moodle help by emailing Kris Wiemer at kwiemer@hcc.edu. In addition, online Moodle support is available here
  • Pearson offers students access to free textbooks and other resources on their website. 

And finally, a parting thought: While it is understandable to feel worried and anxious in the face of uncertainty, we cannot allow fear about the coronavirus to blossom into racism or anti-immigrant prejudice and bias. Let us all be vigilant about this. We hope these ideas are helpful in helping you prepare for any possible interruption in your studies. Please know that my office, the academic deans, and the office of the dean of students are all here to support you. 

Rachel Rubinstein
Vice President of Academic & Student Affairs 

What follows are short-term recommendations to consider in the event that any instruction (classroom or clinical) is disrupted. While alternatives may not be available in all circumstances, these recommendations are intended to assist you if we experience an interruption in instruction for any reason.

Be Ready to Communicate
  • Make sure you have updated student contact information to facilitate communication. We are reminding all students that all official college communication happens over HCC email.
  • Consider adding a possible statement to the course syllabus: In the event of disruption of normal classroom or clinical activities due to inclement weather, health issues, or other unexpected occurrences, the format for this course may be modified to enable completion of the course. In that event, you will be given an addendum to this syllabus that will supersede this version.
  • A Moodle shell exists for all courses, and is a convenient way to reach all students consistently. Contact Moodle Administrator Kris Wiemer for questions and support around Moodle at kwiemer@hcc.edu. Utilize our online Moodle support and tutorials.
  • Consider having two weeks' worth of material at the ready to use in the event instruction is disrupted. Consider some analog (non-digital) options for students who cannot access online materials.
  • If you teach a clinical, lab, studio, culinary, or performance course, think about and make a plan for substitute or supplemental work for students who are unable to come to campus because of illness or quarantine.
  • If you are interested in creatively thinking of ways to bring your course fully online should the need occur, or are interested in training on Webex or Zoom, please contact kwiemer@hcc.edu, or Ed Murch, classroom technology manager, at emurch@hcc.edu. Consult our online Webex tutorial.
  • Develop broad departmental/program solutions for makeup work/exams, as well as for possible substitute staffing should faculty be unable to come to campus because of illness or quarantine. Possible solutions include Zoom or Webex group sessions, use of proctors, and online makeup work/exams. Day and DCE faculty should work within existing contracts for absences and approvals for alternatives to class meetings if needed.
  • Consider utilizing our incomplete option for impacted students, so that there are alternatives to withdrawing from a course, and consider some flexibility or modification in attendance policies and assignments, understanding students may be impacted by illness or quarantine
Identify Resources & Support
  • Remind students of online tutoring and library support, including access to circulating hotspots and Chromebooks.
  • Students have access to advising support by contacting advising@hcc.edu or by contacting Tom Neal, our online learning advisor, at tneal@hcc.edu.
  • Students will still have access to OSDDS support and their accommodation plan, which will be modified to the extent possible by contacting osd@hcc.edu.
  • You can schedule one on one Moodle help by emailing Kris Wiemer at kwiemer@hcc.edu. In addition, online Moodle support is available here
  • The Center for Excellence will partner with the Moodle administrator and other trainers to schedule and offer additional trainings for faculty as needed.
  • Pearson is offering free short-duration access to software for faculty and textbooks for students. Information is available on the Pearson webpage, Working & Learning Online During a Pandemic.

Read more about developing online capacity.

Read these guidelines for working remotely

And finally, a parting thought: While it is understandable to feel worried and anxious in the face of uncertainty, we cannot allow fear about the corona virus to blossom into racism or anti-immigrant prejudice and bias. Let us all be vigilant about this. We hope these ideas are helpful in ensuring continuity of education regardless of the cause of disruption. Please know that my office and each of the academic deans are also here to support you. Many thanks for all that you do to ensure our students receive a quality education and the support they need to succeed. 

Rachel Rubinstein
Vice President of Academic and Student Affairs                                                                                                           

additional resources

Moodle Course Communication options

Video Tools

  • Screencastomatic
  • Apple QuickTime (for Macs ONLY)
  • Jing is no longer available for download. New service is called Screencast.com.
  • We are currently working on documentation for the document camera lecture capture option and meeting rooms. No ETA is available at this time.

Web Conferencing

A move to remote instruction is nuanced and considers synchronous tools like Zoom and WebEx for class in "real time" while also having materials and assignments readily available digitally for students to complete on their own and post to Moodle. For HCC, remote also means discussing contingency plans with students not fully-equipped for online learning.

Online teaching and learning has a specific pedagogy, with courses carefully designed for that environment, which is why it's important to be clear about the distinctions between the two and where HCC is moving in response to this unprecedented time. We are not redesigning. We are shifting and providing necessary flexibility. HCC's transition to remote teaching and learning allows faculty and students used to in-person environments to modify their course experience in order to be effective at a distance.