Federal Work-Study Jobs

The positions listed below are available for students who have been awarded Federal Work-Study as part of their financial aid award. Please feel free to contact the Financial Aid Office at 413.552.2150 or financialaid@hcc.edu if you have questions regarding your eligibility for Federal Work-Study. For Student Employee and Supervisor Handbooks please click here.

The positions listed are currently open on campus. New positions will be posted as they become available.

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Title: Clerical Assistant & Tour Guide

Supervisor: Bryn Nowell

Office: Frost 221

Contact: 413.552.2243; bnowell@hcc.edu

Job Description: This position involves assisting full-time staff with daily operations of the Admissions Office and conducting campus tours. Daily operations include, but are not limited to: filing, mailing, preparing packets, and other office tasks as required.   

Requirements: Looking for a hard worker with strong communication and office skills, including, attention to detail, knowledge of computers, and strong organizational skills. Also must have the ability to multi-task and work independently. 

Community Service/GED

Title: Office Assistant

Supervisor: Theresa Eccles

Office: KC 307/GED

Contact: 413.552.2292; teccles@hcc.edu

Job Description: Position entails filing, typing (data entry), answering office phone, greeting customers, and other office duties as assigned.

Requirements: Must maintain a high level of maturity and ability to work in an environment of confidentiality while securing sensitive information.  Experience with phone and customer service skills are required. 

Career Services

Title: Clerical Assistant

Supervisor: Janet Aracena

Office: KC 319

Contact: 413.552.2322; jaracena@hcc.edu

Job Description: Position involves typing, word processing with Microsoft Word, creating files, maintaining files, answering phones, referring callers/visitors to staff members, and answering basic questions about Career Services.

Requirements: Experience with computers and familiarity with MS Word, Excel desired. Ability to file and ability to interact well with staff, trainers, and customers on the phone and in person is also required. 

Distance Education

Title: Office Assistant

Supervisor: Marilyn Estrada

Office: Marieb 225

Contact: 413.552.2272; mestrada@hcc.edu

Job Description: Position involves assisting with compiling student evaluations. Position also entails assisting with general maintenance of office and general office duties.

Requirements: General office experience preferred. Student employee must maintain confidentiality.


Title: Office Assistant

Supervisor: Roberta Kelly

Office: E-204

Contact: 413.552.2212; rkelly@hcc.edu

Job Description: Position involves data entry, in the Campus Parking System, reviews and researches data. Filing, typing, and other tasks may be assigned. Position entails using a paging system, answering phones, and directing calls to proper persons. The student worker will interact on a personal basis with visitors, students, faculty, & staff. Also must pick up office mail and distribute it.

Requirements: Applicant should have good computer skills and have attention to detail.

Federal Work Study Community Service

Title: Office Administrative Assistant

Supervisor: Erin Schotanus

Office: DON 135

Contact: 413.552.2064; eschotanus@hcc.edu

Job Description: General office duties: The ideal candidate should be motivated to gain experience and insight into the operations of non-profit, community based organization that provides a wide range of educational support services and referrals for the Latino and immigrant communities in greater Holyoke.  Must be reliable and punctual; personable and able to work with the public; capable of working collaboratively and able to complete assigned tasks independently and with accuracy.

Requirements: Answer phones, relay messages, making copies for staff and teachers.  Collect and distribute mail. Accuracy, attention to detail, confidentiality, and dependability are a must. Bilingual, Spanish/English is preferred.

Financial Aid

Title: Office Assistant

Supervisor: Lillian Orozco

Office: Frost 201

Contact: 413.552.2191; lorozco@hcc.edu

Job Description: Position involves typing, mailing, filing, photocopying, alphabetizing, and sending correspondence. Other duties may be assigned.

Requirements: Ability to interact well with staff and trainers. Accuracy, attention to detail, confidentiality, and dependability are a must. Office experience is desirable. 

Office of Students with Disabilities & Deaf Services

Title: Adaptive Lab Assistant

Supervisor: Robert Baran/Maureen Conroy

Office: Frost 149/Donahue 133

Contact: 413.552.2156/413.552.2582 or rbaran@hcc.edu/mconroy@hcc.edu

Job Description: Position involves maintaining records of lab usage. Also assisting visitors with adaptive technology set-up and monitoring lab for proper usage of equipment. You also need to complete copy work for classroom transcribers.

Requirements: Ability to relate to a diverse user-group is desired. Previous experience with technology and previous work with individuals with disabilities is a plus but not required.  Preferred hours will be Tuesday, Wednesday and Thursday from 11 to 2 PM.

Online Learning

Title: Technology Support Consultant

Supervisor: Karin Moyano Camihort

Office: Marieb 231

Contact: 413.552.2236; kcamihort@hcc.edu

Job Description: The Technology Support Consultant will help fellow HCC students with technology questions as well as providing technical, and customer support in person and online. Types of support include Moodle, email/online services accounts, and instructional technology software packages (MS Office).  Also, student worker has to update case information in tracking systems and escalate issues to full-time staff as necessary (CAPs, Tutors, and/or Help Desk). Student has to attend bi-weekly student employee meeting and other trainings as assigned. Other projects or job duties may be assigned.

Requirements: Excellent written, verbal communication and good customer skills are required. Ability to listen and communicate effectively as well as demonstrated aptitude and interest in learning about technology is a must. Ability to research technical solutions is also a must.  Previous experience in a teaching, tutoring, or customer service role is preferred, but not required -training is provide. Applicant must have a basic knowledge of computer applications.  

Records Department

Title: Clerical Assistant

Supervisor: Christine Holbrook

Office: Frost 221

Contact: 413.552.2550; cholbrook@hcc.edu

Job Description: Job duties include various types of office duties, as well as, assisting student, faculty, and the public service counter.

Requirements: Filing (alpha numeric), computer, and typing ability -accuracy is very important. Ability to learn & accept suggestions for improvement is a must. Experience with the public in a busy office setting is desirable. 

Student Accounts

Title: Clerical Assistant

Supervisor: Olivia Kynard

Office: Frost 201

Contact: 413.552.2149; okynard@hcc.edu

Job Description: Position involves clerical duties including answering phones, retrieving and recording phone messages, and assisting students with processing insurance waivers at the computers in the lobby.  Also this position includes assisting with processing of incoming mail, filing tuition waivers, authorizations, and assisting with mailing bills. Other clerical work may be needed.

Requirements: Ability to file documentation in correct alphabetical order, ability to navigate general computer screens and web sites, and experience working with the public is desirable. A high degree of confidentiality is also required. 

Workforce Development

Title: Office Assistant

Supervisor: Maria Vargas

Office: KC 215

Contact: 413.552.2122; mvargas@hcc.edu  

Job Description: General office duties: Getting packages ready for instructors, arrange necessary A/V equipment, open the classrooms. Assist in completing paperwork, pick up & distribute mail.  Check enrollment status daily and call students when class is cancelled.  Data entry, and assist staff with other duties as assigned.

Requirements: Confidentiality.  Dependability and good attendance are required. Ability to interact well with staff and customers is essential.  Good phone and personal manners are a plus.


Holyoke Community College
303 Homestead Ave. Holyoke, MA 01040