Courses & Programs

Jump Start

Short-term training programs and excellent job placement results for MA DTA recipients receiving TAFDC benefits or eligible for a WIOA/ITA voucher.


Aimee Funk

Deb Mutch

Please click here to download a printable flyer of career options.

career options

Receive entry-level training in the culinary/hospitality sector in both front-of-house and back-of-house positions (front desk receptionist, host/hostess, counter attendant, food server, food preparer, line cook, culinary cook, etc.). The training also provides a solid foundation in basic customer service and job readiness. Participants are guided through the fundamentals of the hospitality and restaurant industry, and the importance of customer service. ServSafe and TIPS certification included. 140 hours of training over seven weeks.

An excellent training option for a non-college graduate interested in customer support, call center operations, telemarketing, sales, etc. Includes key foundational competencies of service, communications, computer applications, and conflict resolution. The training will prepare participants for entry-level positions in customer service, call center operations, and sales. 140 hours of training over seven weeks.

This specialized English as a Second Language program will help imrpove your speaking and listening English skills needed for your chosen profession. The emphasis will be on real-world, everyday communication so that you will be more confident, prepared, and employable.

Classes meet Monday – Friday, 9 a.m. to 1 p.m. at Holyoke Community College.

For more information, contact Jump Start at 413.552.2005 or 413.552.2730.

Please click here to view a printable flyer.

This program provides students with the classroom, laboratory, and clinical training to become a nursing assistant. Four clinical days have been scheduled at local nursing homes with a special 8 a.m. to 3:30 p.m. schedule. You'll be prepared to take the Massachusetts Nurse Aide Certification Testing with the American Red Cross and be ready to enter employment immediately after successfully completing training. Upon completion of the class, students will be eligible for up to 12 weeks of structured job search to aid in finding employment.

Learn the skills needed to become a pharmacy technician and later to pass the state licensure and national certification exams. After the six-week course, qualified students will be eligible for a four- to eight-week unpaid internship, then four to eight more weeks of job placement assistance. Requirements include a high school diploma or GED, acceptable scores on an assessment test, CORI/SORI background and drug tests.

For students who want to earn their high school credential and need a review of the High School Equivalency Test (HiSET) subjects (language arts, social studies, science, math) and assistance in test-taking strategies.

All students will be assessed in reading comprehension, math, and writing at the first class meeting (required).

Enrollment is limited to provide immediate and individualized attention to students. This 15-week program is accelerated.

Classes are held Monday – Friday.

For more information, contact Jump Start at 413.552.2005 or 413.552.2730.

Please click here to view a printable flyer.

This program is intended to begin to prepare students for a career caring for, nurturing, and teaching children 0 to 3.9 years old of age in a childcare setting. The program includes the coursework and an unpaid internship to provide the credentials and the work experience that are required for certification in Massachusetts. Requirements include a high school diploma, English 101 eligibility as established by the College Placement Test, and a CORI/SORI and DSS background check.

Employers told us what they want employees to know, and this program is the result. Competencies that are addressed include manufacturing production processes and principals, blueprint reading, shop math, lean systems, instrumentation and measuring, general machining, teamwork, and more.

Program prepares you for a career driving smaller commercial vehicles such as dump, oil, and box trucks. You must be in good physical condition and have a good driving record. Includes classroom, yard, and on-road hours working with trucks. At conclusion, you will perform a skills exam with the MA State Police CDL Division. The Class B CDL with Passenger Endorsement (Bus) course enables you to drive a motor bus for an inter-city bus company, shuttle service, or motor coach company. The Passenger & School Bus endorsement will enable you to seek employment with a school bus company. Our partner, Tri-State CDL of Springfield, is the premiere commercial driving training school in MA.