Technologies for working remotely
Web & Voice Conferencing
For synchronous/real-time meetings.
- Zoom (learn how to securely manage Zoom meetings, and check out HCC's Zoom how-to resources)
- Google Hangouts
For tutorials, training videos, presentations and more.
- Loom (record your camera, microphone, and desktop simultaneously, then share your video on the Loom platform. And it's free to students and teachers.)
- Screencastomatic (capture any area of your computer screen, add narration and video)
Note: We are currently working on documentation for the document camera lecture capture option and meeting rooms. No ETA is available at this time
Accessing HCC servers
For staff who require remote access to HCC servers, IT uses two methods. Read about how to use VPN and VDI.
- Microsoft Teams: Includes a chat-based workspace for real-time collaboration. Simply log in with your HCC email address and password.
- Google Chat
HCC uses Google G Suite. Google Docs, Sheets, and Slides are very similar to Word, Excel, and Powerpoint, and can be easily accessed online and shared with others. Google Drive provides file storage that can be private or shared, and files can also be accessed wherever you have an internet connection.
- Check out G Suite for Teaching tutorials
- There is also lots of information and support at the G Suite Learning Center
Forwarding calls and checking messages
- Voicemail: Be sure to set your outgoing message and check voicemail regularly by calling 413.552.2600 and entering your extension and password.
- Call Forwarding: We are working on a more permanent solution for accessing office phones number from off-campus, but for now we recommend using Zoom or Webex to have "drop in" sessions. Zoom has a waiting room feature that allows the meeting host to admit attendees from-and place attendees in-the waiting room, in order to have private conversations.
A Moodle shell exists for all courses, and is a convenient way to reach all students consistently. Vist our Faculty Lounge 2020 for lots of Moodle tutorials and tips. Questions? Contact Moodle Administrator Kris Wiemer at email@example.com.
Ongoing training and education
The Center for Excellence is offering numerous trainings and other resources for faculty and staff. Visit the CFE webpage for a complete calendar of daily sessions. Also, explore these tips and best practices for shifting to remote learning.
Remember: We're here for you! While we ask for your patience and understanding as we work through this transition, IT will do everything we can to resolve any issues as quickly as possible. If you need assistance, please contact the Help Desk at firstname.lastname@example.org or 413.552.2075.